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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6550 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 6,550 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! However it arrived dented and the crew didn’t want to install it due to my condo being small and it would have required some sweat -equity!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer went in to look at it and it does the job for my family!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to double dry things sometimes. But it does have a big space for a lot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us extend our help by providing the details you need for your dryer.

      Here are steps to properly dry your clothes. Please watch the full video and click on the hyperlinks for further help.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145933037 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 2 out of 5 stars

    Sticky Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer stinks! Seriously it smells. I have used it for a year now and we cannot get rid of the funky smell. I does not drain completely. That might be why it smells. I do not recommend getting this washer. If I would go back in time I would purchase a top loading washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how it can be annoying if your washer smells bad, Ezuniga. Let's take care of your washer's odor.

      Here are steps to eliminate odors and prevent their return. Please click the links and hyperlinks below and watch the instructional video for tips.

      The Samsung washing machine or laundry smells bad:
      https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold

      The Samsung washing machine does not drain:
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146505675) to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pretty Great Washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a few months now and it is very quiet and does an excellent job. The only critique I would have is that there appears to be some water that found its way into the detergent area through normal use that never seems to clear. The drum is a little smaller than my last washer, which means more loads, but it also runs quicker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer power button

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought both my washer and dryer in October and I’m in love with these two except the power button on the washer erased 2 months later, now it’s blanked no logo on it anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly small but can fit large blankets and large general loads, way more quiet than i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my set. Haven't had any issues and the notifications aren't loud beeps which is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my set. Haven't had any issues and the notifications aren't loud beeps which is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 10 year old unit and the little upgrades are a plus for us. It washes a bit faster and seems to be quieter as well. Had it a month and we are pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price. Good size and works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    New Clothes Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and quiet. Absolutely love the Clothes Drying machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great at drying cloths. The controls are pretty intuitive and it dries cloths in a reasonable time. Would have given five stars but it has an overly long (about 15 seconds) chime when it is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. No issues. My clothes dry great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product and value and wished it had more color choices,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Great sevice on install. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this dryer. dries fast, wrinkle free,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have owed a few drd most times within 30 minutesyers over the years, this is by far the best and most efficient dryer ever. clothes come out wrinkle free and within 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Digital can take getting used to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited more than a month on backorder to get delivered. It's very nice, and BIG (probably more than I needed). I upgraded from a ten-year-old agitator model. This should be gentler on clothes. It is noisier than I expected (whining and sucking sounds). Luckily, I have a separate laundry room with a door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this an iam very please with how fast it drys my clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Is energy efficient and does a great job. After you wash a load, keep the door open to dry out the residue water

    I would recommend this to a friend