Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.
This summary was generated by AI based on customer reviews.
Working Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is everything it promises and more. Thank you Samsung
I would recommend this to a friendSamsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clothes are definitely cleaner. The controls are too complicated for my husband to understand. He was able the use the old washing machine.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Washerrating, I would like to congratulate you on your on your new Samsung Washer and like that you took time to share your feedback. I want to provide you with some helpful information on the cycles and setting on your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00061937/
We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Steve Pumphrey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at removing wrinkles. The touch buttons aare to sensitive
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SteveP,
We recognize your feelings regarding your dryer. We would love to help you.
We recommend using the "Wrinkle Prevent" cycle, which provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the drying cycle to help reduce wrinkles.
If clothes are still wrinkled after the "Wrinkle Prevent" cycle, please refer to page 46 under "Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release)" for steps to help.
User manual
https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148610223) to help our team pull up your information when you message us.
Thank you.
-Kimberly
No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looks great . Love the quietness . Great appliance
I would recommend this to a friendexcellent installer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great machine so far.. but the person who delivered and installed was wonderful!
I would recommend this to a friendClean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works efficiently quietly and a grea overall purchase
I would recommend this to a friendGreat work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job and quick installation very helpful as to how to use the new washer!!!
I would recommend this to a friendMs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problem with the washer, delivery service was something else (PHOOEY)
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer it works great for me. No problems at all
I would recommend this to a friendNot a vibe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in 2021 - my brother warned me about Samsung applicances but i did not heed his warning. The washers counterweight snapped off and the washing machine sounded like a jackhammer when it was in spin mode. Had someone come out to look at it they quoted me 851 dollars which is MORE than what i paid for it. If you get it get the extended warranty. I had to buy a new washer lol
No, I would not recommend this to a friendSamsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its only been a moth so we will see what happens..
I would recommend this to a friendFrequent door locks, frequent repairs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 repairs in the 3 years since I purchased brand new from Best Buy. 3 times it was the drain pump. The door lock FREQUENTLY engages and opening the washing machine turns into a few hour project. It doesn't clean the clothes either. I have had to "rewash" items multiple times.... kinda defeats the purpose of a high efficiency machine if you have to wash things twice. Thank goodness I purchased the Geek Squad warranty. First repair was needed within FOUR MONTHS of purchase. Looks nice, lots of "extras" but does not clean well, poor quality, many failures and lots of 12 hour periods of time waiting for the repair man. Garbage.
No, I would not recommend this to a friendBroke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2020 and it is now 2025, my gas dryer is broken no longer dries. I guess im lucky my dryer even made it to 5 years most reviews said theirs broke within the year. I am a family of four and we only used 2-3x a week. I was really hoping to make it to 10years. I am now switching to an old school dryer, these “hi-tech” appliances arent made to last. Also i am no longer purchasing samsung appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working dryer in your household. Let's get this taken care of.
Below is a link to help you resolve issues with your dryer not drying your laundry. Please select the option that best fits your experience. Please click on the embedded word and watch the video if prompted.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148927815) to help our team pull up your information.
Have a great day.
^Camille
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for doing such a great job in the delivery
I would recommend this to a friendVery strong regret
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer/dryer set in 2021 and have had to do so many repairs. Ive already had to repace the washer once in 2022 and repair the dryer twice. As of today, both machines are broken and I’m finally just replacing both appliances. I won’t buy another Samsung washer or dryer again. There’s also mold growing on the door of the washer even though I use the self clean cycle and wipe down the rubber barriers after use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ayan,
We understand your disappointment with your broken washer. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your washer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147958747) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Ease of use
Great solid washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good simply washer that not difficult to operate. Only one issue is that it downer vent and therefore prone to mold
I would recommend this to a friend Can only use ONE setting. Not worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it dries, but DO NOT GET THIS. Find a nonsmart dryer. I can only use the timed dry setting because every other setting has the dryer shut off after 5 minutes exactly no matter what setting you have it on or how you finagle the setting. It's absolutely frustrating. Imagine having 12 settings and you can only use JUST ONE. It was a waste of money. I've had it for three years. Just buy a better stackable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tabitha, sharing your feelings on how the dryer works matters. Allow us to help.
We recommend checking the link below if your dryer ends quickly. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147692295) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Love Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer and dryer I bought! Samsung makes a great product. It is perfect for what I need. Simple and easy
I would recommend this to a friend Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the first washer we received. It had a major water leak the first time we turned it on. We waited a week for it to be replaced. Seems o.k. now.
I would recommend this to a friendStay away from Samsung Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item in Dec 2021 after seeing the reviews and they offered some discount. Minimum use at apartment. It started making loud noise after 6months of use. The Technician from Bestbuy came, did some minor checks, and said everything is OK. Now it completely quit working making real loud noise. The manufacture warranty of 2 yrs just expired 3 weeks ago. Called Bestby again paid the diagnostic fee. To fix it is another $450 bucks. So the total adds up almost equal to the price of the washer. I opted to go for new LG washer than spending money on a defective brand washer. Stay away from SAMSUNG for Washer. Our another LG washing machine lasted more than 10 yrs without any problem
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Math,
Thank you for choosing Samsung for your washer needs. We're sorry you no longer have the product, and we hope to work with you again in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Kimberly