Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer, love the large opening. Clothes dry without a lot of wrinkles.
I would recommend this to a friendGreat dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes well. Had older model and with divorce, got same one since I loved it
I would recommend this to a friendDelivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was fast and on time and all parts in perfect shape.
I would recommend this to a friendFailed me twice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's trash. Bought one and after 2 days started failing, stopping after less than 5 minutes of operating. I returned it and got a new one of the same model, 3 month over, it started doing the same thing, and now I cannot return it and have to go through all the factory warranty process, which is a pain. Don't buy it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GustavoU,
We want to ensure you have the best experience with your dryer. Let us assist you with this.
For assistance with a dryer that stops too soon, click the link below. Kindly complete the steps, check the embedded words, and watch the entire video for more details.
Dryer cycle ends too quickly
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150687119) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Good washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Clothes are clean. Only downside is the amount of moisture left, door must be left open to dry.
I would recommend this to a friendChoose another brand that will honor the warranty.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer makes a clicking should at certain speeds when the drum turns, poor quality control by Samsung, also if you buy online forget about a warranty, Samsung will not accept the online receipt from Best Buy and will not accept the warranty set up on the Samsung website. Very disappointed in Samsung for the poor quality and the warranty registration policies that prevent you from registering the unit for warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142893341. We thank you for being a part of the Samsung family. ^Brad
Samsung Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer, just wish it didn't vibrate so much, would like to add more soap and softener then it holes
I would recommend this to a friendBest Washer for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, and is a good looking unit. My clothes are much cleaner, and the spin makes them easier to dry.
I would recommend this to a friendGood dryer. Basic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic dryer. Wish I could make the chimes silent. Wakes up the kids when I’m starting it after the kids are in bed.
I would recommend this to a friend-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer. Although the settings show a certain number of minutes, this drys faster. Very happy with it.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re in need of a new washer and dryer I recommend getting this set
I would recommend this to a friendperfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good Price was great after sale We are happy to purchase this product
I would recommend this to a friendDoes a good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dry clothes well and gets the job done. Drum is a decent size for larger loads.
I would recommend this to a friendGreat dryer, bad pully design
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, as long as you don't rotate the drum in reverse. The belt for mine had a tendency to pop off. Easy fix, but still
I would recommend this to a friendSo so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and functions because it matches my previously purchased washer from years back. I feel like I have to dry the clothes longer because the dryer dumps all of the clothes towards the front of the it at the end of the cycle. Therefore all of the clothes are not getting dry in example 40 minutes as they did with my old dryer. I may be returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TinaM,
Thank you for reaching out and sharing your feedback about your dryer. I'm sorry to hear that you have to dry your clothes longer as it doesn't dry immediately after the cycle. We appreciate your patience dealing with the situation that you're having right now on your product. We are here to help.
As per checking, if your dryer is heating but the clothes are still damp, your vent is probably blocked. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ and just select from the options to determine the reason and guide you through the steps to resolve your issue.
I also recommend you also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other references that you might need for your dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144208421.
-Noraina
- Cons mentioned:Installation
Crappy Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1 star isn’t for the washer, it’s for the installation. When they delivered it they didn’t bring the stacking kit. I had to wait 2 weeks for another installation date. On that day they texted me 3 times with updates on the time the driver would arrive. Then they didn’t show up at all!!. I called and they offered me another install date in another two weeks! I told if they couldn’t do it(that makes a month I would have the unit without being able to use) sooner I don’t want the set anymore. They said no problem and had a truck at my house 2 days later to pick it up!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you taking the time to leave us a review about the overall installation experience of your Samsung washing machine.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Samsung should stick to phones...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first purchased this dryer, I bought the dryer and wash as a set. I was super excited to get these, and loved how they looked when I finally received them after 4 months of waiting... Here we are, not even a year after purchase, and my dryer crapped the bed. It will not turn on and had a smell of like something was on fire when it was used on the normal setting. This dryer is brand new, it should not be having these problems. Also, the buttons on the machine WILL WIPE off if you have the slightest amount of detergent on your fingers - makes sense for a washer/dryer, right? The vibration on the washer is insane, if you're looking for a earthquake-like effect, that's the one you should go with. Do not place ANYTHING on top of the washer/dryer, as it will leave a nasty dent. I'm really upset with my purchase :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I know you have spent a lot of time on this already. That would upset me, too. We would love to speak with you further about the concerns that you are experiencing with your dryer. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144090874) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is also great, how ever it’s been alittle hard to change the heating settings but over all its great!
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying a washer and dryer and the process was easy, fast set up and the dryer is very user friendly.
I would recommend this to a friendWasher Drier Combo with Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine & drier combo. Installation was very professional and efficient. Thanks.
I would recommend this to a friend