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Customer reviews

Rating 4.6 out of 5 stars with 6556 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 6,557 reviews
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with dryer. But got the front load washer to match. That is a diffrent story

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement to my old Samsung. Works great and quiet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh not all impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a new dryer since our old samsung finally just stopped working. I got another one kinda like the samsung we had and honestly, i wish i would of gotten another brand. I have only had it a month and it is starting to get loud and has a knocking noise while its running. And lint and particles get collected inside the clear door for some reason and lint collects around the cushions that are around the door so when i open the door the extra lint falls to the floor and i have to clean up the cushion around the door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are dedicated to improving the efficiency of your dryer, RayanneS. Allow us to take care of this.

      Please refer to the resources below to address your dryer's loud knocking noise and lint concerns. Click the links and hyperlinks and watch the instructional video for tips. 

      Samsung dryer is noisy (please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Please refer to page 46 of the dryer's user manual to help you with your lint concerns (see lint on clothes):
      https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147089820, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been using it for about one month, everything works well so far. Not a quiet machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys cloths well. Wrinkle free does work but slowly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Samsung dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is so loud when it finishes. Other than that, the dryer is easy to use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Dryer. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was wanting ! Getting older, and top loaders just were not working for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my new washer. It’s the matching washer to my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this dryer makes the clothes so fluffy. It dries faster than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Only drawback taller than previous unit a challenge for my wife on the controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been six months with this dryer and I have nothing to complain about. The clothes a drying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! It works great and looks nice. Dries my clothes quickly. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product by Samsung. Gas washer with better efficiency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is a solid purchase. No problems or issues at this point although I would sincerely hope not to have any yet! As an engineer myself, I can see that there are certain design features intended to save money in the product of the unit. I'm anticipating that over time, there may be wear issues. Its going to last a little less than if they spent more money. For example...the printing of the cycles is always a complaint for me especially when a machine is working fine but you just can't read what you are selecting anymore. From an aesthetic point of view, I much prefer a stainless steel door (or chrome finish) but for some reason the stark black is in many laundry machines these days. Lastly, I had a wrinkle release features for which you added water in a holding tank..... that is not part of this machine but then again this was cheaper. Time will tell how long it will last but I can't complain now..... its an average... not stellar dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Different selections for load types, and fits a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer. Huge upgrade from our previous appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I was impressed by the knowledge of the sales agent. I will certainly purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    ITS NOT HELPFUL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MACHINE INITIALLY WORKED WELL; HOWEVER, WITHIN A FEW MONTHS STARTED MAKING NOISES. NOW THE DOOR IS NOT CLOSING.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SatyajitS,

      We can feel the frustration you have with this washer. We are here to help you in any way possible.

      We recommend checking the resources below for steps to take when the washer is making unusual noise. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147273794), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 3 out of 5 stars

    Trish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the dryer for 3 batches the inside light came unattached with wires hanging out inside the dryer. A geek squad member came to fix it but needed to order the part. Once the part came in we scheduled an appointment. Best Buy had to cancel the appointment because the technician tested positive for covid, so after 3 weeks I finally have my dryer in place and working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer set exceeded my expectations! Very happy with the delivery, set up and quality!

    I would recommend this to a friend