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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6558 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 6,558 reviews
  • Rated 4 out of 5 stars

    Washing machine and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was delayed because the installers asked me to get a plumber before they could install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Washes the cloths in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front loader is the way to go if you want to save water and have cleaner clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kiran

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome about this product . I will definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVING MY WASHER & DRYER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my washer & dryer from here. Its exactly what I needed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there EricWilliams, congratulations on getting a Samsung Washer that you love. I know you must appreciate how well the unit works as much as we appreciate your honest feedback. Thank you for loving Samsung and choosing to put us in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came very quickly!!! I was really happy that they were able to deliver to my apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never by from them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order it one week before I picked it up and found out they never ordered it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer, good delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and no problems so far. Maybe a little slow to dry but not bad. Excellent delivery service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Clothes as perfectly dried is less time than it takes to wash a load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and efficient. Also, works very quietly. The machine looks very modern with great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Shopping

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a great product, will always purchase from BestBuy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy IF YOU CANT AFFORD REPLACEMENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 2 of these months apart and both shakes so violently and extremely loud during the spin cycle that it was heard throughout the entire house and it would shift to a entire different spot

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DeandreW,

      We are aware that you wished to use your washer to its maximum potential. We can assist you.

      For instructions on how to rectify your washer that is making noises and shaking, click the link below. To view the entire instructions, watch the video, click on the words that are embedded, and select "No" under "Did this resolve your issue?".

      Samsung washing machine is shaking too much
      https://www.samsung.com/us/support/troubleshoot/TSG10007111/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151834893) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were great and did price match. Best investment I have made so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far the dryer seems to be exactly what I needed. I am still learning the settings and what works best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer. looks gorgeous stacked. super quick delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer and dries much quicker than the older one that died.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MCATL, I am ecstatic you are loving your new Samsung Dryer. I appreciate you taking the time to share your experience with us. As always, we thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, only thing so far is the blankets and sheets tend to go into balls more than previous dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the huge drum. Dries extremely fast. Packed well for shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Not bad for a replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower quality than my old Samsung washing machine but bigger in capacity

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, Olu12, for sharing your experience with this washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not top of the line, but gets the job done, quite and works great. great looking

    I would recommend this to a friend