Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 6558 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 6,558 reviews
  • Rated 5 out of 5 stars

    Best of the west

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combo west of the Mississippi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. The only thing I don't like is there is not a wrinkle release cycle like my old dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints my tenants are very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has different settings for your laundry needs and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a Lot of custom options, drys well and efficiently

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long waite

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best when it came to shipping and delivery as it took forever.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Veronica L,

      When you're excited for something to arrive and it takes longer than expected, it can test your patience. To better address your experience with delivery times, please contact Best Buy's customer service department at (888) 237-8289, they are open 24 Hours a Day.

      They can provide more context to your experience about the logistics of your washing machine.

      Leo Samsung

  • Rated 5 out of 5 stars

    Awesome washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with a lot of different settings as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and is better than my old one. An apparent upgrad.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad to hear it, rickster! We hope you will continue to enjoy this wonderful washer for a very long time. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still remodeling my laundry room and I like the look not sure how functional it is yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is more than I expected. I’m loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product with excellent customer service.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, a little loud, still good but not as many features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and has all the features we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient gas dryer, simple to use and easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean wash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works great. My clothes are clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys your clothes while saving power. Also has wrinkle guard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud,but good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud during spin cycle. Bounces around too. But I love everything else about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooooove. The best. I had it for a month now, still extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 cu. ft. Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, although at the very High Spin speed it does vibrate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Happy with all by installation!!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Samsung washer and dryer. Also please with the delivery. But, this morning I was by the washer as it was spinning. It was shaking like it was 32 degrees below zero. On closer examination the left front corner was not placed on the raised cement area so with only three legs on solid ground it is going to shake it self to death some day.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how frustrating a shaking washer can be. Our goal is to assist you, CATT.

      When your washing machine encounters a shaking cycle, you can easily troubleshoot its performance by following the simple steps from the link below. There are recommended embedded links and a YouTube video included; kindly visit them.

      The Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147523709, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung