Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 6558 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 6,558 reviews
  • Rated 4 out of 5 stars

    Good standard dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to turn off eco dry or it'll take forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer is awesome! It used to take over an hour!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far, so great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It’s quiet, easy to use and Has more options/settings than I know what do with. For the price, it was a great value. Loge is how I will judge and they will (hopefully) take a while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Samsung front load washer before so I'm a little disappointed by this one. The door doesn't always latch when I close it and the settings are not as adjustable. There are more levels of temperature and spin but doesn't do much good if you can't use them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gabby,

      Thank you for raising your concern regarding our washer, this will be helpful to improve our products and give more satisfaction to you and other customers. I apologize if you're having trouble adjusting the settings and if the door doesn't always latch when you close it.

      Since your door isn't closing as it should be, your washing machine will show an error code. Please click on the link to resolve your concern with the door.
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/

      You may also visit this link for troubleshooting steps regarding your settings adjustment.
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144161447

      ^Mila Samsung

  • Rated 5 out of 5 stars

    Love the front loders

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer it prefect and lots of room inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and works great. Easy to hook up and get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great for large loads of laundry!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service and good product for the price paid. Time delivery and well trained

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is quiet. It has several settings. I am still trying to figure out the best setting to dry comforters cause the bedding setting don’t dry it all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. It is finished in no time which saves money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get the actual color I wanted but they are nice

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 2 out of 5 stars

    Never again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is ok I just can’t use it since it was installed wrong and now I’m waiting on maintenance in my complex to hook it up properly and I was told since it’s not theirs they really can’t do anything for me SO the washer and dryer sit collecting dust

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected. Delivery on time and with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W&S

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, and was installed very very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product, I am still learning how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, i use it stacked with my samsung dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It drys things so dry , it’s like being next the sun ☀️

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer doesn't actually complete the task of drying things... waistbands will be damp. It will not dry certain things like my bathmat. Probably the best thing about this dryer is the lint trap, it's big and it catches everything.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having some concerns with your clothes not being dry in your Samsung Dryer and I would like to help ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect. Great stacking washer and dryer. Good color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys clothes well does not use alot of electricity

    I would recommend this to a friend