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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6558 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 6,558 reviews
  • Rated 4 out of 5 stars

    dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good dryer that has controls on the front and a light when you oen the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick drying time and energy efficient - very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washer spins clothes dry………………,,!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer ive ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its by far the best and affordable dryer out there.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine overall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes like a dream no vibration even at high spin cycle speed. The different customization options are great for when you have different needs on the wash load.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I’d have liked to be able to have a silent mode instead of all the songs and noises. It’s also kinda hard to open the lint trap, which is annoying. I also would have liked to be able to control more within each setting, in stead of everything being so fixed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Alli, I would like to congratulate you on your new Samsung Dryer and appreciate your review. I would like to forward your design concern to our design team for future products. We welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer lots of settings dries clothes quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is good one and it meets all our needs. Save lot of power too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is by far a great product. Bestbuy customer service ( delivery) was exceptional very profesional and great instructions on product care. Will recomend product 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great value for a basic washer/dryer set

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer heat not working!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dryer and had it delivered and installed 12/19/24. Tried to use it same day and found out the heat isn’t working. Called Best Buy and they can’t come out to check it until 1/10/25. This is TRASH!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation. Great product. On time delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer!!!!!!!!!!!!!! !.! A+++++! Very happy !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Non satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer doesn’t dry well, it takes forever to dry. I don’t know if there’s a fault somewhere, l’m not happy with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to enhancing the effectiveness of your dryer, Sylvia. Allow us to take care of this.

      To address your concerns regarding your dryer's drying performance, we recommend referring to the resources provided below. Please click the hyperlinks and watch the instructional video for tips. 

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147085160, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Services, on time schedule and has price match

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was just what I needed and install was very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but somewhat small to wash comforters and blankets.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Camargo90, I would like to congratulate you on your new Samsung Washer and thank you for providing your feedback. We are glad to see you are enjoying your appliance. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    It's The "Buttons"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the washer is good--laundry is clean! Noise is minimal. "Wash Options" are difficult to lock in, requiring multiple tries. This is my only negative so far!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad delivery service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get my new Samsung washer and dryer, but the delivery and installation experience was a huge letdown. The delivery crew scratched up both the washer and dryer pretty badly, which was frustrating to see on brand new appliances. On top of that, they didn’t even bother to hook up the dryer, and the washer installation was done so poorly that it started leaking because they didn’t tighten the connections properly. I expected a smooth, professional experience, but this was the opposite. Now, I’m stuck dealing with damage and leaks that could’ve been avoided if they had taken the time to do it right. Really disappointed with how this turned out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your options regarding the delivery damage and incorrect installation of the unit.

      Have a great day.

      -Ernest- Samsung

  • Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung dryer in 8 years! I had to replace washer in June after 8 years as well. If had known I would have replaced both at the same time with a different brand

    No, I would not recommend this to a friend