Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I like about the dryer: -Efficient dryer with many different settings. Personally, I only use the "delicate" mode because I like the settings. Low heat and sensored for an adjustable dryness setting. -Nice theme tone upon completion -The lint catcher is a basket, so when you transfer the lint from the basket to the trash, it leaves no dust around. -You can stack this with the matching washer, or not.
I would recommend this to a friendIt stopped working in 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dryer in Nov 2024. It is stopped working in March 2025. It was great until it is broken.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how you feel regarding this dryer. We are here to help you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149377177), to help our team pull up your information.
Have a great day!
^Rodel
Underwhelmed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the installers did a great job... this dryer doesn't do the one thing it's supposed to do very well. We have to run the appliance twice to get a medium load of laundry dry. I'm not sure if we have a lemon, if this is just how the unit works, or something is wrong with the setup.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your dryer, LouisW. Let us get this taken care of.
We suggest referring to the resources below to address your dryer's drying concerns. Please click the hyperlinks and watch the instructional video for tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147068785, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Noise level
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer color and love the silence of the item it’s very quiet and washes amazing
I would recommend this to a friend Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until now , I have to call to get repair
No, I would not recommend this to a friendBrand response from Samsung
Posted .Doug, we understand the importance of a working washer. We want to speak with you directly to gather more information about the issue with your washer that requires repair.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150340112) to help our team pull up your information.
Have a great day.
^Camille
Best Buy does not stand behind their products
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought washer for my elderly mother because she could not reach in her top load washer. with in a few months washing got to hard and my brother took over. when I did the wash for her recently it would only wash in hot water even though I set for cold only. now Best Buy won't do anything I won"t buy from them anymore. they do not stand behind their products. terrible !!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DarylD, we know your overall experience using the washer can be frustrating. Let us assist.
Here is a guide to help you diagnose why the washer is dispensing the wrong temperature of water. Please click on the embedded word and watch the video included.
Samsung washing machine water fill issues
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147710137) to help our team pull up your information.
Have a great day.
^Camille
Plastic smell won't go away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of use, it still smells like plastic when I open the door.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for taking the time to share your feedback with us and bringing your concerns to our attention. We can definitely understand how frustrating that must be. We would like to inquire further about the concern you are having with your washing machine. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144064347) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Overall performance
Love this dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! No issues with it being an open box at all. Well worth the price!
I would recommend this to a friend - Pros mentioned:Overall performance
Washing machine purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised! Purchases just over a month ago and am very satisfied with this machine.
I would recommend this to a friend - Pros mentioned:Price
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer and dryer set and a great affordable one for the price
I would recommend this to a friend - Pros mentioned:Ease of use
HappyCamper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great from 1st time use. Very user friendly and it does most of the thinking for you as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Going great so far!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything has been great so far and have no complaints. Want to see the longevity of it!
I would recommend this to a friend Off balance.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item seems to be unbalance. I had a repair man from Samsung and was told to use full loads and use the bedding cycle to keep the drum from spending to fast. It still makes a lot of noise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We aim to ensure your washer always functions at its best. Let's help you.
We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and, choose the "Did this resolve your issue?" option to access the complete diagnostic. Also, kindly watch the video included.
Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746349) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
Great Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Easy to clean & maintain. It’s slso quiet. Looking to get the matching dryer soon!
I would recommend this to a friend - Pros mentioned:Noise level
Happy Camper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice and quiet! Strait forward set up. I will add to this is we have any issues, but so far so good.
I would recommend this to a friend - Pros mentioned:Noise level
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is so quiet I almost forget I am doing laundry, clothes wring out to almost dry
I would recommend this to a friend - Pros mentioned:Noise level
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, maybe thats just compared to our old washer but we love the new one.
I would recommend this to a friend Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the idiot alerts, very annoying. Took me too long to look in the book to find out how to disconnect them. Don't like the default settings.
I would recommend this to a friend- Pros mentioned:Overall performance
Good value purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean design and performs all of the functions you need a washing machine to do. Worth the price.
I would recommend this to a friend a title
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very fancy but doesn't rotate the clothes very well I would avoid these 'high efficiency' products. the agitators are too short in this unit in my opinion.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Will,
Great to hear that you're using our Samsung washing machine! Let us send you some links to address your concern about the washer.
Clothes are not clean after washing:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144953048 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel