Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.
This summary was generated by AI based on customer reviews.
Samsung is using the disposable model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the washer is running we bought it based on price and availability but if my last three washers are any indication it will only last 4 years!
I would recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144620663
Have a great day.
Melardo
- Pros mentioned:Overall performance
Samsung front load washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well the onlybthing is that the buttons are a litlle sensitive to touch.
I would recommend this to a friend - Cons mentioned:Door
Mager damage to Laundry room.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers. Forgot to remove shipping bolts. Machine fell off pedestal and wedged it self against the door handle blocking the door shut. Had to break in to the newly remodeled laundry room. New oak door is destroyed. And lost of damaged to sheetrock.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Noise level
Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great dryer very quiet and drys amazing love the color and easy install
I would recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far, we haven’t had any issues with it. It’s better than the one I previously had for sure
I would recommend this to a friend- Pros mentioned:Overall performance
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer, it meets every single expectation. I strongly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Clean
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! We were nervous at first because of the mixed reviews but so far so good.
I would recommend this to a friend Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy and rattles, does its job but seems “cheap”
No, I would not recommend this to a friendBrand response from Samsung
Posted .We make every effort to ensure your washing machine operates at its best, LarryL. Let's get this taken care of.
Suppose your washer is making a loud rattling noise. Click the resources below for assistance. Browse over the hyperlinks and the instructional video for tips.
Samsung washing machine is noisy (see rattling or clicking):
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147068230, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Noise level
Samsung Washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous washer with many options for a wide variety of cycles. Quiet too!
I would recommend this to a friend - Pros mentioned:Noise level
Nice washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been amazing for my family Its So quiet and cleans clothes very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. So far so good. Would purchase again if needed. Have been using about a month.
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. So far so good. Would purchase again if needed. Have been using about a month.
I would recommend this to a friend Technical issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi,this product showing word sud which i don't understand and is not washing pls i need assistance on it just started yesterday.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for letting us know about the SUd error code, IsiakaO.
The error code "SUd" means Excessive suds error.
This error code does not indicate that service is needed. It is caused by the incorrect use of detergent.
You can check the complete information about the SUd error code and other error code meanings on this link: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Lastly, to avoid this error code, I highly suggest checking this Samsung link below about the guide for detergent usage.
https://www.samsung.com/us/support/answer/ANS00031847/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145144937), which will help our team pull up your information.
^Rainly
- Pros mentioned:Overall performance
Samsung dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working like a champ - no issues and more efficient than old unit
I would recommend this to a friend Worked fine for 18 months - disappointing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer was fine, nothing special but got the job done. Now after 18 months, the heat won’t come on unless I unplug it and reboot the control board. Then it may work a cycle or 2, then nothing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how disappointing it is to have a dryer that won't heat, JamesP. We're here to assist.
We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, error code guide, running a vent blockage test, and cleaning the dryer. The second link is a video you may watch from start to finish.
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
What to do if your Samsung dryer isn't heating or drying?
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to page 45 of the user manual for other solutions when the dryer does not heat/dry.
https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf
Lastly, we have included a guide to learning the suggested laundry load size of the Samsung dryer to get the best result.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1150902890 to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Noise level
Clean and Sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and sleek; wash is perfect! We upgraded from the machine we bought 15 years ago!
I would recommend this to a friend - Pros mentioned:Noise level
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful and so quiet! I know it a washing machine but it looks amazing.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dryer it works great and my family loves it because it so easy to use.
I would recommend this to a friend - Pros mentioned:Noise level
High capacity and silent washer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High capacity and silent washer. Runs great with PODS and leaves hardly no residue.
I would recommend this to a friend Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not dry as well as my LG did, that’s why I have it a 3 star
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Valerie,
We understand your discontent with the performance of your Samsung dryer. We are here to help better its drying performance.
I have shared a Samsung link below that can help with your experience. The link has 4 radio buttons (The dryer has no heat at all, the Dryer cycle ends too quickly, the Dryer cycle takes too long, Dryer is not hot enough). Each radio button will have an embedded video which we recommend watching in full. Each radio button will also have hyperlinks that can help with the experience.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Leo