Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.
This summary was generated by AI based on customer reviews.
Really don’t like this dryer at all
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to put my clothes threw multiple cycles before they’re actually dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .DestinyL, we're thrilled to assist with correcting your dryer's drying performance!
We have provided a link below to help you figure out why your dryer is taking longer to dry your clothes. Simply click on the embedded words and watch the entire video.
Dryer takes too long to dry
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145968446) to help our team pull up your information.
Have a great day
^Camille
Solid machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries and is quite! What more can you ask for. Only issue is sometimes leaves large items slightly damp requiring a restart.
I would recommend this to a friendLove!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my Samsung dryer! I love it’s sleek look and the settings it offers.
I would recommend this to a friendSamsung appliances.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great deal for my daughters house. They are quite and do a good job.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer. Like the settings/options. Previously had an LG.
I would recommend this to a friendSamsung Gas Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone sales team was willing to work with me to find a price I was able to afford! Thank You
I would recommend this to a friendSamsung isn't what it used to be.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second and last Samsung dryer we will buy or any Samsung product. This dryer stopped working in less than a year as did our last one. While it was repaired at no charge it took a week for Samsung to get a repairman to our home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you, fxrs, for sharing your experience. We're very glad that you were able to get your dryer back to working as it should. We also appreciate your patience with the unusually long wait time. ^Jecca
Samsung Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far one of the best dryer I ever own. drys clothes in a short period of time and is wrinkle free.
I would recommend this to a friendwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked as designed, clothes get wet then machine spins around and then ready for dryer
I would recommend this to a friendLove it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing. Paired with the high efficiency washer, they’ll get the job done.
I would recommend this to a friendGreat dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is awesome! It senses when the load isn't dry and doesn't go over time! I love it!
I would recommend this to a friendPlatinum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great!!!!! Clean clothes exceptionally well and dryer dries clothes the first cycle!!!!
I would recommend this to a friendNothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely unhappy with your people at the store they forgot to order stackable kit for the washer and dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the availability of the stacking kit for the unit.
Have a great day.
-Ernest-
Good washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good clothes washer, we did not stack with the dryer but looked east
I would recommend this to a friendWorth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. I love that it cleans itself. I love the quick wash option.
I would recommend this to a friendDoesn't dry
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put, it doesn't dry well. If you have a small load of light things, it's fine. But put in a pair of jeans and you'll be running two cycles, even at the highest temp for an hour.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SpikeWilbury,
We understand that dealing with a dryer not drying well can be frustrating. Let us help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check page 46 of the user manual for other recommended actions if the dryer does not heat/dry or dries unevenly.
https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf
Lastly, we have provided the guide for the recommended laundry load size for the washer and dryer and the dryer's cycles, settings, and features.
Lastly, we have provided the guide for the recommended laundry load size for the washer and dryer and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146741191) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet. Will update the review once installed
I would recommend this to a friendBrand response from Samsung
Posted .Hi NevenaK,
Congratulations on your new purchase with the washer.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145209691), which will help our team pull up your information.
Have a great day.
Melardo
Worst customer servic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the WORST customer service ever and Best But does nothing to help if something goes wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime, StanleyP. We want to speak with you to learn more about your experience so we can review your options and address any other issues you may have with your washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147640366, to help our team pull up your information when you message us.
Have a great day.
-John
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about my washer and dryer. I can’t even pick out one thing I love more.
I would recommend this to a friendNever again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m honestly not sure how it works it’s never been on since it’s not hooked up properly and I’m still waiting on maintenance to come and help me out
No, I would not recommend this to a friend