Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.
This summary was generated by AI based on customer reviews.
New Home New Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great; Simple install just plugged in and it started working.
I would recommend this to a friendDisgusted
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This along with a matching dryer are the worst purchases I have ever made. Two defective machines, non responsive customer service and down right unprofessional installation. I now have two brand new machines that I guess I need to replace. I will never buy from Best Buy again. I could not possibly be less pleased.
No, I would not recommend this to a friendGood product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my new home , really good quality, recommend it!
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, lasts long and good quality. Definitely a great deal
I would recommend this to a friendNightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers started machine and left. Washer leaked water in pedestal drawer and laundry room floor. Nightmare. Returned machine. Do not buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144647948.
-Noraina
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine. The display and controls are not as good as the older model that we owned though.
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful awful service! After purchasing stackable washer/dryer, upon delivery, washer damaged - it happens. BUT it was after that trying to get the NEW washer was unacceptable! I went to local store several times to confirm delivery. In day of delivery- no washer! It took MANY calls & hours of frustration to finally get it delivered on 6/18/21. Rep apologized for dropping the ball.
No, I would not recommend this to a friendIF YOU PURCHASE ENSURE YOU GET GEEKSQUAD INSURANCE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 3 months of purchase! Gets stuck in a cycle and remains locked. Kicking myself for not spending the extra $ for the geek squad insurance as I know this would not be an issue if I had.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to ensure that your washing machine operates at its optimal performance, DeysiV. Let us help you.
If your washer is stuck in a cycle and remains locked, here are some steps to fix the issue. Please click the links and hyperlinks and watch the instructional video for tips.
Samsung washing machine won't spin or won't stop spinning (see steps 1, 2, 3, and 5):
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Samsung washer door is locked:
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147005410, to help our team pull up your information when you message us.
Have a great day.
-John
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer. It dries perfectly in half the time of our old one.
I would recommend this to a friendWasher /Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering and pickup in store was easy. Very nice product and awesome sale price.
I would recommend this to a friendGood service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good products and service combined with a good delivery and set up!
I would recommend this to a frienddryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love love my dryer its a great product i highly recommend it
I would recommend this to a friendBeautiful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer combo is beautiful. So happy I purchased them.
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the review for the washer this is the review
I would recommend this to a friendFalse advertised outlet
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get to use it. They advertised the wrong outlet requirement and had to go through a hassle to return.
No, I would not recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine great machine great machine great machine great machine
I would recommend this to a friendLatch Keeps Breaking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has a latch issue. Same model 4 years old the latch kept breaking. This new one, latch issues after two months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer door latch. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142546940. We thank you for being a part of the Samsung family. ^Brad
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, delivery was on time, can’t wait to use themes
I would recommend this to a friendQuit After Less Than 2 Years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY A SAMSUNG WASHER! Almost 2 years to the day I purchased, my washer has quit. The Geek Squad tech stated that this is a known issue, and the repair would be more than the cost of what I paid for the washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .StevenJ, we want to ensure you have a properly functioning washer to keep your clothes clean. We are here to assist you in exploring all possible options to fix this issue.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u .community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146662732) to help our team pull up your information.
Have a great day.
^Camille
Absolutely love this washer is the best thing I’ve
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this washer is the best thing I’ve ever bought
I would recommend this to a friend