Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good and Energy efficient. So far so good.
I would recommend this to a friendThe Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of equipment nice and quiet very energy efficient
I would recommend this to a friendWasher and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design, but we are returning for a replacement. The dryer makes a humming sound, which is can’t be good.
I would recommend this to a friendJUNK! Samsung is J U N K!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE!!!! Brand new and is stuck on rinse cycle. Gets to 10 mins and stays there, rinsing and rinsing. Just adding more water and not draining or spinning. My dryer from Samsung, arrived DOA. What useless crap. And terrible customer support.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Renae,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We know how important washers are especially if we are doing our laundry between our busy schedules. We apologize for the inconvenience of the washer not draining and spinning. Usually, improper installation or balancing of the washer is to blame. We will surely notate this feedback for better products in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
The washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If a reset is needed, you may click the link below for a proper guide on how to reset your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00087882/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144620157
Thank you for choosing Samsung. Have a great day.
-Trisha-
Love my washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes real good & even has a quick wash cycle
I would recommend this to a friendTerrible machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine stopped working within a yr. Unknown to us...water has to be drained from contraption on left constantly. Now 2 yrs later the machine broke completely.
No, I would not recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I Only had a couple of weeks. So lets see in 6 months.
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best valuable dryer machine that I have so far.
I would recommend this to a friendgood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the old one before I replaced it with the same brand
I would recommend this to a friendPlatinum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!!!! It fits perfect washes and dries clothes good!
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase and would recommend it for anybody that needs one.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it . It’s working nice. I like samsung. I advise it
I would recommend this to a friendPerfect Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and Great Price! In Love with my Washer & Dryer
I would recommend this to a friendLovely. Does the Job!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Dries super fast. Love all the options!
I would recommend this to a friendDefective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These washer and dryers were defective, picked up on 8/30/23 and on 8/31/23 I couldn’t wash or dry! I today is 9/15/23 I still do not have a replacement I have to go with out ! I won’t be getting new ones till the 20th !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We can imagine how you feel about what happened in your unit. We are here to help.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Don't Buy Without Coverage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer, while it works. Right at one year, though, it broke beyond repair. We thought that a brand new appliance would work longer than a year, so we didn't have any extended coverage. Thanks for the pain and waste of money, Samsung and BestBuy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jake,
Thanks for your honest feedback and we hope you are in good health. We are happy to know that the washer worked up to your standards. We truly wish for all appliances to work more than its extended life expectancy; we are saddened that your experience has been less than ideal.
To give you a general idea of the warranty coverage for your washer, please see details below.
One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Ten (10) years washing DD motor part (Part Only)
Please click on the link for the warranty details of your washer.
https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144145330
Leo
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung smart dryer has been great so far. Awesome !
I would recommend this to a frienddryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dryer does an outstanding job of drying the clothes
I would recommend this to a friendSimple and effective home dryer for all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and effective dryer that fits all my needs.
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this washer very effective, will recommend!!
I would recommend this to a friend