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Customer reviews

Rating 4.6 out of 5 stars with 6560 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, low noise level, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its capacity for handling large loads, its excellent value for the price, and its compact size. Some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 6,560 reviews
  • Rated 5 out of 5 stars

    great washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine seems to be as good as the last one. I haven't yet figured out how to get the my cycle programed into it. But it is a nice machine, does great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for money and service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the appliance. I had always wanted front letters… But they require you to clean them and keep up with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was great product the issue was my electrical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is absolutely efficient it dry the heaviest of loads in one normal cycle, i love it and wouldn't hesitate to recommend it to all. Excellent energy saver.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience. The machine didn’t work. I paid for installation and the vent came off. Called to replace it. Best Buy said to contact the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer/Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung washer and dryer are a great option for simplifying laundry. Press a couple buttons and a perfect wash and dry every time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Quite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have not had any problems, washes the clothes and is quite and lets me know when the cycle is complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Samsung. Have these in my primary home and bought them again for my secondary home. Love the stacking option to save room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer but has had a leak on the bottom of door housing. Wouldn’t recommend!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand that a leaking washer can affect our laundry experience. We'll be pleased to help fix your Samsung appliance.

      I recommend checking the resources below for troubleshooting steps to try when your Samsung washer leaks.
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/
      https://www.youtube.com/watch?v=jgKRn1xR_qs

      You may also check page 52 of the user manual for other recommended actions for a leaking washer.
      https://downloadcenter.samsung.com/content/UM/202209/20220916135335438/WF6000T_UM_DC68-04006H-02_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145177530) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    I love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washing machine to replace a broken one of the same type. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung # 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,service and very good prices!!..i love these washer and dryer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good unit with a great warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the refurbished unit with a great warranty. Unit had one cosmetic blemish and works great. I already had a stand for it so it worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries my clothes perfectly! Easy to operate & quiet. Wouldn’t highly recommend this Samsung dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great purchase overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase price, doesn't operate loud and easy to use. Clothes are also very clean as a result of usage of the machine. Happy I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement and since the front of the machine did not change my dryer still matches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great transition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! The set-up was smooth and everything is operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves dryer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought item for my mom and it works great and she really loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works very well. It gets large loads of clothes clean and it is relatively quiet compared to the machine it replaced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    avoid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer shuts off with my belongings still damp. moisture sensor is useless. AVOID!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello bamboozled,

      Thank you for reaching out and letting us know that your Samsung Dryer shuts off with your belongings still damp. We understand how inconvenient it is, and we also apologize if the moisture sensor isn't working as you expected. It's not the experience we want you to have with one of our products. We're here to help.

      Attached here is a link with information and a troubleshooting guide that you can try, which can help us fix the drying issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      I've also included a video link containing additional information on what to do if your clothes dryer isn't drying properly.
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      You may also refer to the link below, which can help us fix the issue with the moisture sensor.
      https://www.youtube.com/watch?v=lwWeL5JYNNo

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144153121

      - Angelica Samsung

  • Rated 5 out of 5 stars

    Singing Machines

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for years now. It does a great job drying. I always enjoy the little song it plays when it’s done.

    I would recommend this to a friend