Customer Ratings & Reviews

I was fairly nervous to buy this dryer because of some of the negative reviews about a cracked drum and the clothes not drying well. However, I saw many of the same types of things on other dryer models as well. This one had better ratings overall. We decided to pick up the dryer ourselves, knowing that we will take great care in moving it (as opposed to not knowing how it is handled when it's delivered). This dryer has not disappointed at all. It has dried every load I have put in the first time. I'm very pleased with it. You can turn the sound off (that indicates when your load is finished), but there is still a chime when you turn the power on. It's not too bad though. People have indicated that there is no drum light. This one does have a light.

We had a Samsung top loading washer for 5 years but we got tired of it banging during the spin cycle when the load was unbalanced so we got this one. The old washer was perfect except for the spin cycle issues. It also uses much less water and is much faster than our old washer. A small issue is that the glass door is dark tinted and there are no lights inside so it's impossible to see through the door unless you shine a flashlight. Also, I would have liked to get a full manual with the washer. It's nice you can access the washer through WiFi on the phone app but besides the end of cycle notifications it's just a gimmick we may never fully use.

This machine is great cleans very well easy to run and love the self cleaning option

My washer and dryer works exceptionally well nice and quiet. The the guys who installed my washer and dryer were very efficient and professional. Kudos to Best Buy. Thank you

In Feb. 2024, we purchased this new Samsung Washer & Dryer Combo with Pedestals to replace our 2015 versions. WOW... what a difference!!! The old washer would DISCO dance across the garage floor during the spin cycle. So far the new washer stays in place. The vibration reduction technology exceeds our expectations. The new dryer is quiet and efficient reducing the overall drying time compared to our older unit. Our garage looks fancy now with the Black Stainless Steel models. LOL Lastly, the local BestBuy Rep. Daniel was very knowledgeable and made the entire transaction easy. BestBuy will continue to be our go-to store for electronics & appliances.

I eas looking for an easy to use and grear performance product. This one is great as expected.

This is one of the most efficient dryer we had so far. Easy to use, can have big loads and the drying time was excellent. The temperature was equivalent to the commercial dryers as well, which is our issue with our past dryers. And This dryer ticks every boxes that we were looking for. Great buy! Save money, most especially your time. Recommended 101%

Excellent washer with easy to follow buttons and quiet most of the cycle. Personally I love how quiet it can be, sometimes i forget i have a washing load going until it beeps.

Our old LG washer wasn't working and we bought this one because we needed to have one quickly. We're very happy with it. Perhaps it's because its 15 years newer, but this is leaps and bounds better than our old one. Smoother, quicker and quieter and does a great job. And the price was right!

We love this dryer! It is large capacity which is awesome, especially for larger loads and or big queen sized comforters...we purchased this almost a year ago and have no complaints. I love the fact it has the moisture sensor and it will stop drying when the clothes are dry and it doesn't waste energy drying clothes that are already dry like a regular dryer. The only settings I use are delicates for our under garments and just the normal setting. When using either setting I always make sure to push the button so the dryness level is all the way up. When we first used this the clothes were still damp cause the dryer thought they were dry. I've seen reviews on here stating the clothes were still damp at the end of the cycle. But, you have to make sure the dryness level is on 5 or all the way up. Then your clothes will be dry...We love that there is a light on the inside which helps to see any clothes left after grabbing the load out of it. The filter is great too. It's right when you open the door and it's easy to open and clean the lint out. No complaints about this dryer at all. It has been wonderful!

This Samsung 4.5 Cu. Ft. high efficiency washer works very well. I highly recommend it.

Bought this washing machine on black friday after mine broke. Price was great compared to other stores. Long story short this is definitely a nice machine at a low orice. Would definitely buy it again. Thanks best buy.

Very good washer and dryer. Good price runs good

Works amazing simple and effective with laundry many different features

Highly recommend. Bought this washer after being tired of the hassle of my previous one that would not drain water out good enough from the items. This washer gets the job done and more. Washes very quickly and gets clothes very clean. It’s quiet and does not leave a ton of water in the clothes, bed sheets, etc afterwards. Would recommend to buy a vibration absorbing mat to place under it and you’ll be all set.

Very easy to use. Quiet. Quality is outstanding. Best washer

This washing machine is an excellent appliance. Its mobile control capabilities are particularly impressive, and I appreciate the comprehensive suite of features it offers.

Very happy with the washing machine. It does a good job. However I have one possible complaint. It seems that something may have come loose that helps with the drum spinning. I noticed loud bang a slip and a bang and after that I noticed that the machine moves when it starts to spin like it shakes for a while that it didn't used to do before that sound.

I needed a new washer for my new home. I saw this one and was on sale, plus a lot of positive reviews. Great washer and efficient. What I also like about this machine it is very quiet during the wash cycles. Highly recommend this machine.

great buy and excellent machine and great price I highly recommend this unit