Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 6532 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 6,532 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Emergency purchase

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer! Works great!! Very quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HappyCustomer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second front load washer. My first was a whirlpool set and I swore I’d never own another front load as my old one mildewed super easy and the clothes never smelled clean. I am so pleasantly surprised with this brand and model, as I’ve had ZERO mold issues with it! It’s very user friendly and my clothes always come out clean and smelling fresh! Best Buy not only has competitive (if not the best!) pricing, but their zero interest appliance financing offers are unbeatable! This was a great buy for us!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Ok, why title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, quite while running, the clothes are pretty dry after the spin cycle and plays a nifty tune at the end.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    EXCELLENT WASHING MACHINE!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS WASHER! It’s very efficient and very quiet. The delivery went smoothly with the 2 pleasant delivery professionals. PLUS - Love the led light inside the drum. It helps getting every last sock out of the wash!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The former owner of my condo left an almost new white Samsung clothes washer, but a well-worn dryer on its last leg. Thankfully I was to find at Best Buy a matching stackable Samsung dryer that fit the color and set of size of the washer. The team at Best Buy of took care of the purchase, on time delivery, and installation. They answered all of my questions and were delightful to work with. I had a stackable Samsung set of washer and dryer at my prior residence and they were trouble free,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Spin cycle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how quiet it is when it spins. I like the music it plays when it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer. No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a single issue yet. Didn't think I'd ever "love" a washer. Was wrong about that..lol. All of the features are very easy to use and customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Combo!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered on time and is working exceptionally well. Extremely quiet and large capacity. Great customer service from purchase to delivery. Even has additional features that help make using it easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and perfect service! The washing machine is very efficient and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer. It is very quiet and can fit a lot of clothes. We had a washer for over 15 years which we had to replace and got this and couldn’t believe how great it is.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung front load washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Been using this washer for about a month. Quieter than our last Samsung front load washer, which lasted about 12 years before it broke down. Only annoying thing is when the tune after the washer completes the cycle...it takes too long to finish the tune. It should be a few beeps & that’s it, not a full on symphony. I bought the washer mainly because I thought it would fit the old pedestal, which it did not. Otherwise, I would have bought a top load washer with a different brand, e.g. Whirlpool. I will maintain this new washer as best as I can, removing excess water from the filter, leaving the lid open & wiping the interior gasket after each load, leaving the detergent holder open also after washing to prevent mildew smell.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer very quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer washes excellent and love the fact so quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give this washer a 5/5 but sadly there are some small things that keep it away but besides that it’s a great product. It’s small size makes it great for a cramped area and the stack ability Helps with that too. This is a great washer for a small family. It’s also easy to use with a standard detergent tray and the ability to use powder detergent. Unfortunately even when leveled it is a bit jumpy but besides that I would reccomend It 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent washing machine!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Runs quietly, no issues with bedding, and it’s easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed it worked really fast and works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from delivery to handling. Smooth process all around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Sing a song of Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was excellent in every way, competitive price, delivery and set up were perfect. Love the washer and dryer set, easy to use, efficient and stylish, cannot be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set! It is user friendly & so quiet! When the washer is done the dryer is done & clothes are dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in the spot we needed it too, it’s compact but big enough for the loads of laundry we have. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, Samsung makes great washers and dryers.

    I would recommend this to a friend