Customer Ratings & Reviews

Love this purchase! This washing machine is so quiet. Plus it is very efficient. I tried the bedding setting for the first time and it was very gentle on the comforter. I highly recommended this washing machine.

Love this washer it is cute and efficient. Have had for 2 years and no issues

Machine is bit large than what I would want. But it dries clothes very well, it is quite and has many different settings

I love my new washer. It's so quiet and can hold my big comforters. No more going to the laundromat to wash them. When we picked it up from Best Buy the staff was very quick and courteous.

Easy purchase quick delivery excellent product A+++

Excellent product! I have one in my home, so I bought this one for my daughter, and we couldn't be happier!

this washer was pretty easy to set up and get going. So far, it is a great improvement over our last frontloader. Lots of settings for different types of washes. It is also quieter than our last one.

So I purchased this dryer and soon found that it was not drying my laundry properly. Before getting a chance to report this issue i was contacted by a Best Buy customer service representative to see how things were going with the product. I was able to get the product exchangedand reinstalled with no issues. Once they did the replacement for the same model item, each setting and feature on the product was working effectively.

Really like this washer. Quiet and especially like the 22 minute quick wash cycle

It is easy to use and does a great job. Glad I chose this model.

I love this washer and dryer combo. I definitely recommend both. Please don’t make my mistake and only buy one then realize you need both. This narrow but powerful device helps a family of five.

It has a great size for our family of 3 and 3 pets! It's great that it stops when it feels clothes are dry! We have not been shrinking clothes anymore. We would love to be able to change the side for the door opening.

the dryer works fine very good rating !!!!!!!!!!!

My ten-year old Samsung washer finally gave out (sprung a small water leak after years of hard service). Could have gotten it repaired but decided to buy a new one instead -- same size, same features. Will be perfectly happy if the new one serves as well as the old.

This is my second Samsung washer. I bought a second not because how good the first was, it was just the cheapest to replace the one I had. The last one made it 8 years, but it wasn’t trouble free. I had to replace a drain pump after a couple years and the tank support assembly from inside the tub a couple years later. The first Samsung motor finally failed in a spectacular smokey meltdown. I do all my own repairs so I can stretch their life with limited expense. The Samsungs get the job done, but expect to have a few bumps along the way.

It’s everything you need and something that will last you ages

I was a little bit skeptical about purchasing this brand. I'm so glad I bought it. Great quality dryer for the price. Easy to use and the installation was a breeze.

We love the washer and dryer and the delivery and setup was very easy

Pretty decent dryer has ease of use runs very quiet

The quality and features of the Samsung dryer are top notch. The only issue I had with this purchase was the delivery and installation. My unit was delivered a week late with an e-mail announcing it would be re-scheduled during my installation window. When it was delivered and the set up was done we attempted to use it. A window near the dryer steamed up and steam was coming out from the sides of it. I pulled the dryer back and found that the dryer duct was not affixed to the back of the dryer or vent. The dryer was pushed back into the wall damaging the duct and dislodging what was attempted to be installed. The instruction manual was handed to me without any demonstration or trial run. I removed the damaged installation kit and returned it and went to a local hardware store and got the materials to properly install it.