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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 8,504 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We love this dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes quickly and very well. Plenty of settings to choose from and runs quietly. Best Buy installed thia dryer very quickly for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and delivery drivers set everything up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A++++++ PURCHASE, DELIVERY AND INSTALLATION!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is smaller then I had realized however it is BIG on performance! I am extremely satisfied with this purchase and will Highly recommend this washer it to anyone! ALSO The delivery was prompt. The techs were AWESOME! Thank You for such a supreme delivery and installation service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is a good dryer. Dries my clothes in about one quarter of the time of my old dryer. It is very quiet and easy to use, and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my decision. This machine works perfectly. I like the programing alternatives that gives me good options to wash different things (from clothes to bedding) accordingly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine - lots of options, very nice and quiet and a large capacity. We've had no issues at all and have had it for a few months at the time of writing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    A perfect unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only having had older washers and dryers, this jump in technology was a breath of fresh air. Considering, all of our other appliances are Samsung, it just seemed like a natural choice. It's runs like a dream. Incredibly quiet. Power friendly (bills went down a tad) and great capacity. Very happy with the combo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Crios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my washer.It works so well.My clothes come out amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer is the best it has features that you can connect you phone and monitor you clothes if you aren't at home easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for one of this machines you can choose that one works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung and this is a great washer. It's not a high-end washer but is still a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dryer replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motherboard of our 13 year old dryer died, and we were in need of an immediate replacement. I was lucky to find this reasonably priced, on sale and in stock locally. I placed the order online and picked it up the next day. It's comparable to what we had; no frills, so far so good. Pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quiet and clean. More improved style than GE

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Delay issues- Still a good purchase!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the delay worked properly I would give this a 5 star rating. This is my second pair of Samsung Washer/Dryers. I love these even more than the first pair I had. They pair up to the SmartThings app, which honestly isn't super user friendly but its not rocket science. My delay has been used 6 different times. The delay pauses itself so it never complets or starts on time. I've tried reaching out to Samsung, they had me calibrate the drum, I did a 1 hour delay (it still didnt start on time) but it was doable. My 7 hour delay 6 hours later is still sitting at 5 hours. ** If you know how to fix this, please respond!!!!! ** The wash is quiet. The dryer just gets the job done and I love it. No regrets. No paid anything for this review. If your wondering- 2 weeks in, and I have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer is a dream!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer! It’s absolutely perfect. At first I thought, oops should have gotten a smaller size. I was wrong. The 4.5 has enough room for my comforters, sheets and blankets. Love how super quiet it is when running. I can do laundry at night and not wake up the house. The matching dryer is fantastic too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a total game-changer! Quiet, powerful, and energy-efficient—it tackles tough stains like a pro. I love the sleek design and large capacity, perfect for family loads. It saves time, water, and my sanity. If laundry had a hero, this machine wears the cape. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Excellent washer !!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , it is silent, efficient and energy saving. 100% recommended! It beats the competence in price and quality .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Thermal Fuse Went Out In 6 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermal Fuse went out within 6 months, luckily I have some experience with a multimeter and appliance repairs, I had to take the lid off, the display, the front door panel, so I could then get access to the heating element, had to disconnect all that.. so now here I am buying a new thermal fuse on amazon.. great dryer when it works though.. lol

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TaylorE,

      We understand how frustrating it is to experience a thermal fuse failure so early on, especially when it requires extensive disassembly just to access and replace the part. Having to rely on personal repair experience and purchase replacement components yourself can take away from what should otherwise be a reliable ownership experience, and we’re here to help review your situation and explore available support options with you.

      You may contact us through the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151657895) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great buy for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased it and I couldn't be more happier with the product... I was caught by surprise when the dryers done, it plays little song instead of that annoying buzz noise.. I just couldn't be more pleased with my buy and at the prize too it was just fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Overall great dryer also got the the washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did get this as a gift for my mother and she’s loves it no issues so far it’s been a couple weeks now and it’s leaps and bound over her 8 year old washer/dryer and coming from Samsung I’m sure the quality will carry over the years. Cleans the clothes really good, kills bacteria according to the specs and not noisy at all.

    I would recommend this to a friend