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Customer reviews

Rating 4.6 out of 5 stars with 6532 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,532 reviews
  • Rated 5 out of 5 stars

    Very good washer, like new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item and it is in very good condition.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    A great gas dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son installed it, and it was a simple job. It works great.. The only 2 features that were better done some other way were the internal light switch which is part of another button and not easy to use. Would be better if it was a separate button. The door opens okay but the door does not clear the clothes baskets like the previous dryer's door did. We will learn to live with these two features shortly, Would like a single page copy of important instructions that could be given to all users. No one has read all through the manual yet. Overall a great gas dryer. I give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is extremely quiet even in the spin cycle. It replaced a Samsung, bought years ago, and I was really surprised at how much cleaner my clothes were.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung 4.5 cu. ft. Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great. Big enough to make normally two loads into one. Indicator for max amount of detergent is not very big, saving on detergent use. Spin cycle is very fast and machine is very quiet during those cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and quick dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New dryer is great very quiet and lots of different settings. Clothing dries quickly. Has a long time it plays when done so looming for the setting to change that but otherwise we are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have this to complement the dryer as it was part of a normal size stacking complete unit. In an apartment you have limited space and the combination of these was great. And, the product has performed wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Must have machine!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laundry machine I have ever used. Without a doubt worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    My dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My dryer it worked excellent. It’s big and dry the clothes really quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect Pair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the my first W&D Combo I’ve purchased. Couldn’t be happier. Both are easy to use and are fairly quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit and how about the amazing service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit along with the matching dryer. It is very quiet given that it's in a relatively small living space. If this were in a larger house you wouldn't even know it's there if it weren't for the cute chime sequence it goes through letting you know it's completed the cycle. It has all the bells and whistles you'll want and it works great. I have to note, there was a small mishap in the delivery. However, Best Buy was so "on point" and professional in rectifying the issue quickly without a hitch. I was extremely impressed with not only the product but with my overall Best Buy experience as well. Super Excited to have this item!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the stackable washer/dryer. This washer is amazing it's quiet and it gets the clothes clean and doesn't use a lot of water or detergent and the dryer gets hot. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washer it's so quiet and a great fit for my small laundry space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Hell of a nice dryer that Samsung has made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Dry has been great since I purchased it 2 months ago. Easy to hook up, runs quiet, and has more options for drying than I know how to use! Definitely Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Serious design flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some serious flaw with the design of this washer. Overall it works great but for some reason it holds water inside the machine and you have to drain it every month and the smell and amount of water is ungodly. I have owned several washers in my lifetime and I've never had to service mine monthly and drain stagnant water out of it. I wasn't aware you had to do this until it stopped working after 6 months of owning it. Thank god for You Tube - Just say no!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand the frustration if your washer is not draining. Allow us to help.

      Here is a troubleshooting guide to help you if your washer is not draining. Please click on the embedded word and watch the included video.

      Samsung washing machine does not drain
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656828) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use the function. Energy efficiency. Large loading.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Wash EXACTLY the way you want/need!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Plenty of setting variations to get just the type of wash you need by load. Very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One stop shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought this from Best Buy. Not only was the easy to buy it online but when we got there the workers helped us get it into my husband truck. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable and the unit is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Highly automated so it is foolproof and easy to use. Large capacity. Let's you know when laundry is done with musical tune.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer. It was an replacment for a washer that was 20+ years old

    I would recommend this to a friend