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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 8,504 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second set of Samsung Washer and Dryers. Love the color! And the self clean option works great. Overall great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek design. Easy to use and sounds are fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek design. Easy to use and sounds are fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded from our previous Washer, which was also a Samsung. This model has all of the same features as our last one, and the interface is essentially the same. I was surprised to see that the same wash cycles are faster on this model. The clothes are just as clean in a faster time. I haven't tried the app or connecting it to our home wifi, I just don't see the need. But so far, I'm pretty satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well. No issues as of yet but its less than a month old. Only reason its only its a 4 star is they delivered it a month before delivering the pedestal to mount. Once the pedestal came in, they did not install them. Really stupid.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I'm impressed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this huge, quiet washing machine. It works perfectly and has every setting imaginable. Cleans well so far. Very stylish. Water saving. I ordered a stacking kit (not included) to save space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Top Front Loader Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this front loader Samsung washer should of bought one years ago. This thing will wash anything you throw at it and spins almost dry. VERY quiet when running. I bought two top loaders and they both only lasted about 1 1/2 years before the transmission went out on them I did not have the extended warranty so they were junk cost to much to repair. I hope I have better luck with this one but so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    We really like our new dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is great, with its large capacity and easy to use features. The BestBuy installation was quick and professional. Overall, a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to use will recommend any day any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, clothes come out clean and smell great. Couldnt connect to the wifi though, not sure what was going on there.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Needed a new one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quiet. My clothes are clean and fresh. There are plenty of setting options. The door stays a bit too wet after cycle has run. I have to dry it off or it drips on my floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of stacking washer/dryer - love the space saving element. The machine works great - it's fairly quiet and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Smart haa. Lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quite and simple to use like it should be. No complaints other then I did think it was a smart one the had the Samsung smart home dongles with it to make it smart but it turned out to still be stupid and not be smart lol. But even without it it's a good buy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new washer, very quiet and clothes come out super clean. I’ve always wanted new washer since I’ve always had used ones and this totally did it for me !! It’s very quiet and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the best purchase I have ever made I don’t regret and for the price I paid was what stood out to me and the efficiency on this washer is hands-down the best for a small bedroom apartment or in the house either way it works my clothes have been coming out extra clean since I stopped going to my local laundromat and invested in this nice washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing works great so far. It’s only been a couple of weeks. It is large enough for my king size comforter which saves me from going to laundry mat. The only thing I do not like is that it does vibrate a lot but it catches that it is starting n fixes itself. I just hope over time it does continue to do that. My laundry room is very small so I can not have it moving too much. I had Best Buy install and I am not sure if they put all of the legs on the bottom correctly since I found one piece on the floor after they left. I do have an extended warranty so if a problem arises I will address that issue. It is pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product I will buy more from BB

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good article.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase we have ever made es lo macimo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    decent deal cost vs quality/Functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope this one lasts more than the one its replacing... but as for the current time, works pretty good, somewhat quiet.. easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Electric Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and gets the job done in a timely manner. Has great feature overall

    I would recommend this to a friend