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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4820 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,820 reviews
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Fabulous washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. I feel like everything comes out clean. It also has a quick option for 26 minute washes. Great when you are in a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large dry.. Makes drying large load easy. Very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Never had a Samsung washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's cleaned the clothes and towels just great. It's pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very user friendly, quite and smooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud when spinning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and it washes very well. The problem is that it shakes like mad during the spin cycle. You can hear it from across the house even if we adjust the spin to medium. We had it installed by BestBuy. Over all, it’s a good value if you don’t mind the loud noise during the spin cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 3 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first got the open box washer even though we ordered brand new, after few days we got the brand new washer installed. Buying experience from best buy is always good except delivery experience where you have to careful cheers. Cheers!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're glad to know that you had a good buying experience.

      Please contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the washer delivery experience. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Buy the set you will not regret ;-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said about the Dryer, they are a great match and work out for me and the family, many options to work with and easy of use, Let's not forget great price for what you get in return.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washer. It is quiet, too. The color looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality, quiet, and proficient.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is fantastic to hear! Thanks for taking a moment to tell us how much you love your new washing machine! Great performance, quiet, and good value! With Samsung, you can expect nothing less! ^Shay Samsung

  • Rated 5 out of 5 stars

    Great job Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed it worked really fast and works amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up instructions are inadequate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing in the set up instructions mentioned removing the shipping bolts. I washed a load and had severe vibrations during the spin cycle. It was only when I went to troubleshooting, noise and vibration, clicked on a QR code and watched a video that I became aware of the shipping bolts. This is unsatisfactory and should certainlyset up instructions are inadequate. be rectified. Put a tag on the bolts that says REMOVE.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertR,

      Thank you for sharing your insights about your washer. We apologize for the inconvenience this has caused you. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and works great. Easy to set up and leaves the clothes soft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new set. Easy to use. Stylish and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Samsung builds good products. If you're upgrading from an older model dryer (as I was) it may take you a while to get used to the electronic controls. And, if you stack it and you're a short person (as I am, 5'3") buy a stool. You'll need it to read and use the controls until you get used to them. I'm very happy with the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing it's extremely quiet. At first I was apprehensive about the reviews regarding the spin cycle. spin cycle to me is quiet yes it's powerful but it does not disturb me while I'm working or sleeping. I really don't notice it and it's so quick! I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer are both extremely quite and get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre good dry, dries fast without damaging clothing over time

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! It dries my clothes in one cycle and is super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great overall!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, great custom settings, only complain I have is that I wish you could lock the control panel so small young kids don't turn off the wash when they mess with the buttons. My 3 year-old loves the sounds it makes when pushing the touch screen and it leads to him turning off our wash often. Overall great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Nice washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice washer. Quiet. Many easy to use options. Works well. Recommended.

    I would recommend this to a friend