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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 8,504 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet, with large easy access door for loading. Controls are clear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than my previous washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One week so far and it's working better than the previous brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in the spot we needed it too, it’s compact but big enough for the loads of laundry we have. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer machine. Its big enough to put comforters and blankets and the different settings like steam and delicates make all your clothes to be sanitize and wrinkle free.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a washer from a different store and a different brand, when it spins it moves and vibrate so much that it pops the door open and mess up and scratch my floor. So, when I got this brand at BestBuy, at first, I was scared it was going to do the same thing, but it's been amazing, low noise, less vibration, I can load my washer and not be bordered. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One stop shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought this from Best Buy. Not only was the easy to buy it online but when we got there the workers helped us get it into my husband truck. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Best Buy made it easy to pick up and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed in minutes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in my spacr and best buy unstalled it in just minutes. Looks great and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Newer model holds up pretty well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it had only a couple of reviews. I've had it for a month but it holds up well. Pros - Drys large amounts of clothes very well. The standard setting is 42 minutes and that's usually all you need. - Space: the opening is not as big but there is a massive amount of space overall. Cons - I tried to dry a large thick blanket and a bunch of clothes and it took quite a while. I had to put some clothes back in after the blanket was done. So you can't really max the space out. - If you want to customize the temp and dryness and can be a bit confusing. But if you just want some simple cycles then it's very self explanatory. Overall I like it so far. The set up wasn't too bad. It dries well. Hopefully it will last long too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It is so quiet and holds a lot of clothes in one wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very nice dryer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very good for the price. Easy to use, and was perfect for my needs. I've used Samsung washer and dryers for years and never had an issue, which is why I bought this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend This Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Front Load Washer is easy to operate and thoroughly cleans the clothes better than previous washers I've had. Attractive design and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have purchased a more reliable machine. I can set it up on my phone and have smart care, The adjustable heat settings makes your clothes come out just right, never over heating or under drying needing another round. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washing machine after our older Samsung washer stopped working. This washer has exceeded our expectations. It is quiet and very efficient. We would highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap & Quick Washer but not trouble free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung washer. I bought a second not because how good the first was, it was just the cheapest to replace the one I had. The last one made it 8 years, but it wasn’t trouble free. I had to replace a drain pump after a couple years and the tank support assembly from inside the tub a couple years later. The first Samsung motor finally failed in a spectacular smokey meltdown. I do all my own repairs so I can stretch their life with limited expense. The Samsungs get the job done, but expect to have a few bumps along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent for the price. Dents easily

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent so far. Super prone to denting and scratching though. Arrived dented and when we put the washer on top the movement of the washer also dented and scratch the top of the machine badly. Machine works well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Spin cycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how quiet it is when it spins. I like the music it plays when it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 4.5 Cu. Ft Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I have one in my home, so I bought this one for my daughter, and we couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Laundry and dry machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price we save a lot time for wash and dry we loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend buying all your appliances from Best Buy. Great customer service and warranty plans

    I would recommend this to a friend