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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4821 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,821 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decided to upgrade from the top loader samsung washer, what a smart decision. This washer is a very well made washer. It is simple to use and gets the clothes very clean and the spin is so fast that drying time has been cut down tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. We had to replace our washer quickly and this was the closest model to what we had.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to choose the best way to treat the wash load. Quiet operation. Friendly notice when done. Best spin operation I have experienced - items are nearly dry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I wanted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i wanted - it's quiet, does everything I need and easy to operate. Great price, and with Total Tech i receive extra warranty and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Upgraded from a Whirlpool 4.0 and immediately noticed a difference in efficiency. Now I need to upgrade dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything when just fine the washer an Delivery plus the guy’s that hooked it up they were very nice. Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. It is very quiet and the number of washing options are good, not too few not too many. The outside is very nice and we would only love for it to have the option of changing the door side opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded - SO HAPPY!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer & dryer set I have owned so far. So easy to use and the steam technology is amazing. Feels like your clothes come out much cleaner and with less wrinkles if any - highly recommend for anyone else looking to upgrade! (The husband likes to do the laundry now too because the black finish is cool looking and he says it feels like an extension of his man cave) 6/5 stars if I could give it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries my clothes perfect and fits nicely in the space I have.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Really great machine.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great machine. Took some getting used to but have come to love this machine. Even the musical tones are looked forward to now. Don’t forget to run your maintenance cycle after the first 20 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Easy to use. This is my 3rd set of a Samsung washer and dryers. Maybe dries a little slow for bedding but this is a good dryer. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One stop shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought this from Best Buy. Not only was the easy to buy it online but when we got there the workers helped us get it into my husband truck. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer and Dryer and even better Installers.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The washer is very quiet, uses the right amount of water and easy to work. The installer Steven and Steven did a great job and went above and beyond and even put them on rollers for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality, Great Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a washer that didn’t have an agitator, but that did have a fabric softener dispenser. This was the only washer that I could find that had exactly what I was looking for at the time. I didn’t want a Samsung product because in the past the Samsung products I have purchased didn’t last more than a few months without having some kind of a problem. But I have had this washing machine for over a year and it’s still working great. So let hope it stays that way for a few more years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and dryer set and the washer doesn’t work right. When it spins out a load, it’s extremely loud. If

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, BrianC. Let's take care of this.

      To address the noise in your washer. Please click the link and the hyperlinks and watch the embedded video for tips.

      Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151312814 in your message so our team can locate your information.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Broke in less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was great for almost the 1st year that we had it. About a few weeks ago while the laundry was spinning, it sounded as if the washer was going to take off on a runway. I called BB asap; they told me to contact Samsung since it was still under manufacturer's warranty. I called; everything has been approved for a replacement on July 24, 2023. I was supposed to hear back from BB by July 31, 2023. Well, I still have no washer and I still have not heard from BB on my replacement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for informing us of your experience with one of our Samsung washers.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best I buy the dryer and washer I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for two years still works very good have had no problems would buy again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well in two weeks and then make noise, just 3 weeks after I got it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Just gotta figure out how to turn off the music cause its annoying lol

    I would recommend this to a friend