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Customer Ratings & Reviews

$799.99
Save $190
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,662 reviews
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing. Paired with the high efficiency washer, they’ll get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one when bestbuy has promotion, it works so good , I look the color too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this dryer easy on the eyes it also works very well! No complaints over here :)

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Platinum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!!!!! Clean clothes exceptionally well and dryer dries clothes the first cycle!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and very functional

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine. Can be a little noisy sometimes (when fully loaded), but overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best dryer I ever own. drys clothes in a short period of time and is wrinkle free.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well the onlybthing is that the buttons are a litlle sensitive to touch.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung A+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joy this dryer is, it has cut drying time in our house in half and its as quiet as can be!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung products are not worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet. Got this one due to the fact that i just purchased a 5.0 cf washer 3.5 years ago and now its not worth fixing (950.00 + maybe a inner drum)and they are not even sure they can get the counter balance that it needs. The only reason i purchased the 4.5cf was that the dryer still works and i bought two pedestal at 300.00 a piece. Hopefully this one last longer!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JohnmD,

      Thank you for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We were nervous at first because of the mixed reviews but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous washer with many options for a wide variety of cycles. Quiet too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, we haven’t had any issues with it. It’s better than the one I previously had for sure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer, it meets every single expectation. I strongly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not dry as well as my LG did, that’s why I have it a 3 star

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Valerie,

      We understand your discontent with the performance of your Samsung dryer. We are here to help better its drying performance.

      I have shared a Samsung link below that can help with your experience. The link has 4 radio buttons (The dryer has no heat at all, the Dryer cycle ends too quickly, the Dryer cycle takes too long, Dryer is not hot enough). Each radio button will have an embedded video which we recommend watching in full. Each radio button will also have hyperlinks that can help with the experience.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Leo Samsung

  • Rated 1 out of 5 stars

    Washing without water!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed, i was so happy to receive this just to find out it washes without water, and no matter what combination of programs i try, it barely uses enough water to wet the clothes, when i remove the clothes after washing they have dried on detergent on them! We called the service guy from samsung and he checked the software and said all good, this is how it is! I wish i would know this before , i wouldn’t buy this! I can’t believe i spent so much money on this garbage! Also there is no program description anywhere not even online!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KingaH, we understand the frustration when your washer has concerns about filling the water. Allow us to help.

      Below is a link to help you diagnose if your washer has concerns filling with water. Please choose "Washing machine does not fill with water at all and Washing machine does not fill with enough water." Kindly click on the embedded word if prompted by one and watch the video if one prompts.

      Samsung washing machine water fill issues
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/

      Please see page 17 under the "Water supply, and page 27, "STEP 4 Determine the load capacity" section of the manual, for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147177515) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working like a champ - no issues and more efficient than old unit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer (gas)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, works efficiently. Does not take long to dry loads at all. Lint trap does it jobs efficiently as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. So far so good. Would purchase again if needed. Have been using about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. So far so good. Would purchase again if needed. Have been using about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Clean and Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and sleek; wash is perfect! We upgraded from the machine we bought 15 years ago!

    I would recommend this to a friend