Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 weeks, best buy doesn't seem to care, sears has terrible customer service and also doesn't care, we have not been able to dry our clothes for a month now. I will never buy another appliance from best buy ever again. These companies should be ashamed of themselves.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would like to assist you further with your concern. Kindly let us know more about the dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148520843) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
- Pros mentioned:Ease of use
Excellent appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid appliance, easy to set up, durable and looks nice
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Laban! That is fantastic to hear! Everyone wants his or her appliances to look good and to be easy to use. I am glad you found that with this dryer. Thank you for choosing Samsung. ^Shay
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent so far. Quite big/deep. Does what its expected to do
I would recommend this to a friendPiece of Junk; Service & Warranty Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this dryer and matching washer installed 6 weeks ago in stacked format. It stopped heating this week. Best Buy won't service and Samsung Service won't service while stacked, so I am expected to hire someone else to come unstack it (which won't fit in the space connected). So, basically we have to hire someone else to service with no benefit of warranty/
No, I would not recommend this to a friendBrand response from Samsung
Posted .DustinR, we understand your frustration if your dryer stops heating. We are here to help.
We suggest referring to the links below to rectify your dryer concerns. Please click the hyperlinks to complete the troubleshooting guide.
Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650491) to help our team pull up your information.
Have a great day.
^Camille
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price, size has many wash functions and runs great
I would recommend this to a friend- Pros mentioned:Overall performance
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, i've had for about a month, no issues so far
I would recommend this to a friend Putting your clothes outside is more effective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything Samsung has gone to crap. We bought this and the matching washer in December of 2020. Neither functions correctly - the washer can't spin anything unless its 100% perfectly balanced. This dryer.... good lord. Is your sock slightly more damp than just damp? Good luck - it will turn on for five minutes, then ascertain through it's brilliant programming that what you are attempting to dry is actually "Dry". It's not. Also, the "Manual" setting... where it should just, you know, allow you to "manually" set a time to dry? Yeah, that also doesn't work. 1 Hour drying time, you say? Here's 3 minutes a 9 seconds. Good luck. I've bought nothing but Samsung appliances for 20 years. I'll never buy another.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ehren,
Thank you for reaching out and sharing your feedback about your Samsung dryer and washer. I understand you're having an issue with your washer as it can't spin anything unless it's 100% balanced, your dryer is not drying clothes and the manual setting also doesn't work as it won't allow you to finish the cycle. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000997/ if your washing machine won't spin or won't stop spinning.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ if your clothes are not dry after using your Samsung dryer. Just click on "Dryer is not hot enough" for the troubleshooting guides. You can also click on "Dryer cycle ends too quickly" as it won't follow the time you set for drying.
If your dryer turns on but doesn't start to spin, then you can check this link https://www.samsung.com/us/support/troubleshooting/TSG01001987/ to help you resolve the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144370166.
-Noraina
Samsung 4.5 cu ft washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung washer is great. I just wish you could make a custom setting. It has been thru over 20 loads and I haven’t had any problems so far. Best Buy was awesome in delivering and installing this washer. They didn’t waste any time and made sure evrything was working before leaving.
I would recommend this to a friendLove my washer and dryer purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. I visited the Best Buy store on Maryland Parkway in Las Vegas as they have a large selection of floor models and great pricing. Best Buy sales personnel are always helpful. I was able to purchase a washer and dryer that was affordable and met my criteria. Very happy
I would recommend this to a friendGreat investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer. I actually love doing laundry now. It does an excellent job of getting my clothes clean and smelling fresh. I don’t have to worry about missing the rinse cycle to put the softener in, it does it automatically. Did I say “I love it?”
I would recommend this to a friendWorst Washer Ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used washer once and the Washer has been stuck on the rinse/spin cycle for 45min. I have unplugged the washer & turn off & on and still experience the same issue. It just adds water, swish swish for 1 min drains and does it all over again. The time stops moving and it doesn’t fully wash. Defective! Biggest headache! Waste of time and money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BrittanyA,
We are aware of the significance of having functional appliances at home. We are here to assist you with your washer.
We recommend following the link below for assistance with your washer that is stuck on a single cycle. Click on the embedded words and select "NO, I NEED MORE HELP" to view the full diagnostic and a video tutorial.
Samsung washing machines won't spin or won't stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
We'd love to speak to you directly to provide more assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146962844) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Poor dry sensing technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry sensing technology not up to par! It seems to not detect damp clothing, especially sweaters and sweat pants!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Philip! Often times, if the sensor cycles are not functioning properly, the sensors just need to be cleaned of lint. This link (https://bit.ly/37ngZXB) can walk you through how to do this, as well as other things that could be causing the dryer to not dry properly. ^Jecca
- Pros mentioned:Noise level
Good stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit for the money. Runs quiet and is efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Like this unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works great and as expected. I would recommend.
I would recommend this to a friend - Pros mentioned:Drying performance
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally clothes getting dried supperfast reaalyy good
I would recommend this to a friendBrand response from Samsung
Posted .Hi there ALICIA, I would like to congratulate you on your new Samsung Dryer. I am so happy to hear you are loving the unit in your home. We thank you for choosing Samsung in your home. ^Brad
Unacceptable Samsung and Bestbuy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived dented on the bottom sides and top edge, didn't see it until we took off the styrofoam and it seemed cosmetic. When we got it hooked up it made a rubbing sound when the drum turned. Got Samsung to come out and do a warrenty repair, they said they wouldn't do anything since the dents were causing the rubbing, talked to best buy online and they gave me the run around since it was after the 15 days from order, but also took almost that long to arrive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
This is not the experience we want you to have. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Done with Samsung and Bestbuy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, was delivered beat up scratched and dented along with the dryer. This happened in the factory as I watched the delivery men unpackage it and carefully move them. Bestbuy didn't give me my $100 gift card either, just like everything with them they blame someone else and keep having me run in circles only to get nothing accomplished.. It is absolutely ridiculous that they do this, and after spending $40,000+ with them in the last three years, I am done over a measly $100 gift card and their absolute lack of responsibility on replacing the washer and dryer.
No, I would not recommend this to a friendDont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is beautiful and compact;however, after 12 loads, it started getting violent, making excessive noise!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MariaA,
We understand how you feel about dealing with a noisy and violent washer. We are here to help.
Check out the link below for steps to take with your washer. To view the full diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP".
The Samsung washing machine is shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146958224) to help our team pull up your information when you message us.
Thank you.
-Kimberly
bad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really bad experience with instalation. 3 months and nothing working here! we always have different excuses and it's never because of any limitation on my part
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RafaelS,
We want to inquire more about what occurred with the washer and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! So much better than my old one and would recommend it!!! I was hesitant going to another brand that isn’t Maytag. But this was well worth it. I even realized that my old Maytag wasn’t really washing my clothes properly and drying my clothes
I would recommend this to a friend