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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4881 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 4,881 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent is every respect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was smooth and fast. Delivery and installation was on time, fast and without a flaw. This machine is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent is every respect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was smooth and fast. Delivery and installation was on time, fast and without a flaw. This machine is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Happy Customer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. It's quiet, dries well, energy efficient and has lots of special features (read description). I bought the stacking kit and gas line separately (not included). I wish I paid for installation, as it ended up being much cheaper than what I paid a plumber.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the outstanding review, AlyRo! I am confident your new Samsung dryer will continue to impress! We love hearing from customers like you! ^Shay Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer is excellent. Nothing but the best from world leader electronic company, Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and informed sales person. Products work great as represented in advertising,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be everything as advertised. Nice, quite and reliable. Easy to use and simple to understand the features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it delivered, Hooked it up. And it's been working great ever since. Haven't had it a month yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the design and it’s powerful. Features are particularly designed for a household use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding dryer and it has a sanitize option! The only issue I have is it has a moisture sensor and sometimes it doesn’t always feel when some parts of the clothes are a tad bit wet. But the timed button is an easy fix :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience thought the whole buying experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, stackable with my current dryer in different brand Smooth and efficient delivery & setup, haul away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great butttttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the washer and dryer are great but the only thing that holds them back is the dryer doesn’t always dry the clothes fully due to moisture sensor reading only the outer layer of dried clothes and the washer doesn’t always wash the clothes properly the first time around

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand the importance of having the washer and dryer work at their peak performance.

      The links below will help improve the washer and dryer. Just select the option that best describes your experience, follow the steps in the hyperlinks, and see the instructional videos included.

      The clothes are not clean
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Dryer not drying clothes:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148900771) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Love Samsung!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and a time saver. Can't live without one. Samsung appliances are reliable and live up to their name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has been great. Doesn’t have a ton of features but it is efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. As with all front-load washers, there is water that pools in the front door that needs to be washed. Very efficient with detergent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My old washer was slowly going out. We would have to wash 1 basket of towels in 4 loads. With this washer I can wash that same basket in 1 load. It fits my comforters perfectly. Had it less than 2 months but so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer with a good deal of washing options. Much quieter than our old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was hoping it would be! Quiet, efficient, and tons of features to play with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice for the price - 1st unit died so we got this one hoe its better the last one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, so much quieter than old one replaced. I love the little water it uses

    I would recommend this to a friend