Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Buyers Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had this dryer for three weeks and now it will not heat up. Service came out today and informed me that the motherboard and thermostat need to be replaced. How this even possible for a brand new dryer? I spent too much money for this to occur. Needless to say that I am highly disappointed and angry!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Angela M,
We know how frustrating it is to have a dryer that doesn't heat up. We'd love to help.
Please consider checking the link below for the steps if the dryer doesn't heat at all. Kindly click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
You can also visit our authorized distributor for Samsung parts and accessories at the link below.
https://samsungparts.com/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146891045, which will help our team pull up your information.
^Rainly
Good decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its indeed a good buy. I love my new washer sad that the dryer is not available when I purchased it. Very easy to use the touch buttons are not complicated very powerful that it washes and clean thoroughly
I would recommend this to a friendBuy a different one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is older than the new samsung dryers that are selling for 50 dollars more. Look up the model you purchase because this one doesnt come with all the bells and whistles it could have if you simply pick a different model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AustinH,
Thank you very much for your observation of our dryer. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Looks great and is compact.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and is easy and efficient to use. Fit well (but barely) through our slightly narrow doorways to the basement. Like now compact it is and the little space it takes up. We like the range of dryer settings.
I would recommend this to a friendwasher and dry purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great machine. The only downside is washing large items such as comforters or blankets. IT will need a few rounds. I need to find out if I can turn off the sensor for dry for those because it will dry for 10 mins and sense its dry because its hot, but the comforter is not dry.
I would recommend this to a friendSamsung washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer broke after two years of use very disappointed
No, I would not recommend this to a friendHappy Overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recent purchase with estimated 30 loads thus far. Loads have been dry on single cycle on correct setting. One star removed due to outside metal denting so quickly. Previous Samsung dryer seemed more durable. Hopefully this dryer will last 5 years. No issues aside from exterior metal design.
I would recommend this to a friendHorrible purchas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible purchase. Takes 3-4 hours to dry a load of clothes. Do not buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanielleG, we understand the disappointment of dealing with a dryer that takes too long to dry clothes. Let us help
Here is a guide to help you troubleshoot if your dryer takes too long to dry your laundry. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150463192) to help our team pull up your information.
Have a great day.
^Camille
Love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my Samsung dryer on May 25th and used it the next day…absolutely LOVE it! I am thrilled with my purchase and best of all-I got it and the washer on sale. Hope this lasts me for years to come. Highly recommended!!
I would recommend this to a friendGreat Washer & Dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the dryer and washer. Although I originally had them installed as a stacked unit. I now find that I want them not stacked due to the height and some water I found on the floor and possible unstability of flooring in my apartment
I would recommend this to a friendWonderful washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this washer for a month now and I love it. I especially like that it has a quick cycle, so that I can wash in less time when I’m in a tube crunch. Clothes come out clean and almost dry.
I would recommend this to a friendI want to love but I only like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has lots of needs. For example, I had a long dryer vent. It wasn’t drying properly, switched it with a shorter dryer vent using a kit I bought and I worked better. Unfortunately, it still doesn’t dryer everything perfectly, some pieces feel damp. I read up on it on the Samsung Website and they tell you to separate out the clothes. Doing a second cycle doesn’t work either since the sensor in the dryer detects that the clothes are dry and automatically turns off the dryer. It’s too bad my 12 year old LG dryer broke and no one wanted to come a fix a stackable unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Cloud,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it doesn't dry clothes properly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer is not hot enough" for the troubleshooting steps.
Please also see this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080262/ to learn the best laundry load size for your washing machine and dryer.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00050526/ for some tips on how to clean your Samsung dryer.
In case or repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3 for the warranty coverage of your dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144598416.
-Noraina
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes too long to dry clothes even small loads and even when I pull them out right away they are still wrinkled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohannaA, we know how frustrating it is to deal with a dryer taking too long to dry clothes. Let us help.
Here is a link for easy steps to follow if your dryer is taking too long to dry. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
For more details, please see pages 36, 38, and 47 of the manual under the "07 Eco Dry, Time dry and Extended time" section.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147181816) to help our team pull up your information.
Have a great day.
^Camille
Samsung Dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this product. Since the purchase of the dryer it has not worked efficiently. I have to put the clothes at least 3 times to get them dry. Then because it’s been in the dryer the clothes are left with a bad smell. I have called Samsung to request a replacement but still worried that the outcome might be the same!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tennelle V,
We understand how it feels to have a dryer that doesn't work as expected. Let us help you.
While waiting for a replacement. Please see the link below for the steps if the clothes are not dry after a cycle. You can select the nearest issue, then kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147408379, which will help our team pull up your information.
^Rainly
- Cons mentioned:Installation
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Product didn't work. Field installation team just left it there. Horrible horrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how you feel regarding the dryer installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you with the unit. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Son in law now does the laundry!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer dryer combo. Gave to my daughter as a house warming gift and my son in law has been washing cloths ever since. He loves the simplicity. Has assigned different sounds for different cycles and has activated the wifi
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsungstackables, I am glad to hear you chose a Samsung Dryer for your daughter. I am so glad she loved the unit. We thank you for choosing Samsung. ^Brad
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a house with my girlfriend and we were able to finally get a washer. I love Samsung TVs, so I thought I’d try their washers. We love it so far. Uses less detergent and water, so that is an added bonus.
I would recommend this to a friendGreat washing machine!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washing machine, the appliance looks super modern and always washes our clothes without issue. Plus it plays a song at the end that will last about 15 seconds to make sure you know the load is done washing!
I would recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It originally gave off a weird smell. It’s ok now. Probably should have got cheaper model would do the same.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care about your convenience every step of the way. Please know that we're always available to help, MaryA.
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147155979, to help our team pull up your information.
Have a great day!
^Chrystel
Not a good appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, very unsatisfied with this product, spinning cycle did not function
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maria, we understand how important it is to have a reliable appliance at home. Let us help you with your washer.
Below is a troubleshooting guide if your washer is not spinning. Please click on the embedded words and choose the "No, Did this resolve your issue?" option to access the complete steps.
Samsung washing machine does not spin at all
https://www.samsung.com/us/support/troubleshoot/TSG10003486/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150339271) to help our team pull up your information.
Have a great day.
^Camille