Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$829.99
Save $160
The comparable value is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 8,504 reviews
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much especially the color and have had no issues so far !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest washer/dryer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, these are by far the best washer/dryer that I’ve ever owed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no fuss, easy to operate. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Samsung Washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It’s very easy to use, fast, economical, no more loud noises. It’s the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer so far! The time that it saves and the alerts alone make this a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quiet, easy to load. We really like this washing machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first got the open box washer even though we ordered brand new, after few days we got the brand new washer installed. Buying experience from best buy is always good except delivery experience where you have to careful cheers. Cheers!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're glad to know that you had a good buying experience.

      Please contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the washer delivery experience. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a good one

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great value. No issues. Easy to install. You should buy it :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Washer & Dryer Set

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer set and it has been good and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer and Dryer Review Gret Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the washer and dryer about a month ago. Very happy with them, they are easy to use, have so many options and I can stream it to my phone. The guys who delivered them were great, and knew exactly what they were doing!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Good but problematic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer as it has a “quick wash” option. At approximately the third load, the washer violent shook during the spin cycle. We set up a maintenance call with Samsung but decided to continue using it with light loads and lesser spin cycles. It performed well under those conditions, so we cancelled the service call and are using it carefully. The spin cycle is very fast which I suspect contributes to it walking about the floor! Further, when installed, the installers incorrectly switched the hot and cold supply tubes, possibly because as you face the back of the washer the hot inlet is on the right rather than the expected left position as most faucets. Not Samsungs fault as it’s labeled, but could have been avoided if unit was engineered with the traditional hot/cold positioning.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144569376.

      -Noraina Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So Far So Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on both the Samsung Washer & Dyer. So far they good and quite. Love the features that weighs your close to see and estimates your washing time. And the dryer will stop ones close are dried even if its set for a longer time period.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance ,works like a charm , I always get Samsung .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and easy to use. I would recommend this to anyone who need something affordable to use sometimes when the climes isn’t the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh clothes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the set and so far our clothes smell and look better. Had some clothes that smelled like mildew but the clothes smelled great. Only issue is we put to small of a load and it didn't spin out all the way. But definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer together with related dryer and stack up them together. We have small laundry room so it was perfect solution. It works quiet and efficient. That was perfect buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good washer machine, provide you all need and able to cover for 5 people laundry

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no issues, quiet and just enough options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! Replaced our previous washer and we are so glad we did! Cleans great and pretty fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machines. What a nice quality. Fast and efficient.

    I would recommend this to a friend