Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$799.99
Save $190
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 6,497 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, easy to clean filter. I live the heat seating on it doesn’t burn my clothes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    i loved, it’s perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect, I love it, it is of very good quality for its price, I really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer and dryer together. Both are very efficient and do a great job with our laundry needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and dryer, my favorite color, ,,,,,,,,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Dryer EVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a huge mistake to purchase this Samsung. I hate everything about it- it shuts off before clothes are dry (sometimes it stops even before I walk away) It ties my clothes and sheets in knots! It doesn’t fit in the space BEST BUY assured me it would fit. My outside balcony laundry room now has the door permanently OPEN. Can’t wait for the winds to damage everything- The lint screen is a joke. It’s almost impossible to clean completely and don’t bother using dryer sheets because the instantly adhere to the lint screen. Did I mention the hideous music? The tune plays even if you push the stop cycle or open the dryer door. Annoying! But most of all; the dryer is not worth it. Wish I’d purchased another Maytag. It was perfect for 10* years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how frustrating this experience has been, especially when a dryer shuts off before clothes are dry, leaves laundry tangled, and adds extra inconvenience instead of making daily routines easier. When performance, maintenance, and usability fall short of expectations, it can be incredibly discouraging, and we’re here to help guide you toward the right resources to address each concern.

      Please follow the instructions in the guide below for issues related to the dryer turning off before the cycle is complete. Be sure to click on any embedded links within the article for additional support.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      For laundry that comes out tangled or wrinkled, please follow the steps in the guide below, making sure to review and follow the instructions indicated for the dryer. Click on the embedded links within the article for additional support.

      Laundry is tangled or wrinkled after washing
      http://www.samsung.com/us/support/troubleshooting/TSG01218323/

      For a complete walkthrough on proper lint filter cleaning, please follow the instructions found in the video below.

      Clean the Lint Filter on your Samsung Dryer | Samsung US
      https://www.youtube.com/watch?v=T5En60U_Uao

      For guidance on adjusting or turning off the alarm sound, please refer to the instructions found in the user manual.

      User manual (page 43)
      https://downloadcenter.samsung.com/content/UM/202512/20251202140153148/DC68-03381W-04_IB_DV6000_EN_251121.pdf

      Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151647299) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Rated 1 out of 5 stars

    worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely worthless if you actually want clean clothes...does not use sufficient amount of water,does not wash clothes in a solution of water..all it does is get clothes wet a tosses them around...i washed 1 set of clothes in washer on 2 different cycles,once on normal(1hr) and washed same clothes again on heavy cycle(2.5hrs)..pulled clothes out and washed by hand in a tub with a solution of water and soap..(pictures)...absolutely disgusting..i got the clothes cleaner in 20 min.in a tub than the washer did in 3.5 hrs..insane..do not buy...if you already have an H.E. washer,do the test yourself..from what i seen,i will not stay at a place(hotel or bnb) and use there sheets or towels if they used an H.E. washer...disgusting

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We wish you didn't have to go through all of this with your washer. We are here to assist you.

      We recommend checking on the resources below for tips on how to achieve the best result on your laundry. Kindly click on the embedded words for additional information.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you still need further support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146549482), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 4 out of 5 stars

    Great Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great at drying cloths. The controls are pretty intuitive and it dries cloths in a reasonable time. Would have given five stars but it has an overly long (about 15 seconds) chime when it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dryer from Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. Have been using it for over 2 weeks. Its very quite , you can hardly hear any noise. To add BB installation service was superb.5 star for the service too.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for about a month. So far, I would say it works great. I like the multiple options for each load. Makes washing load after load so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast drying time!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drier! I am so happy with the fast drying it can handle easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and highly satisfied. Great product.!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great Match

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung dryer for my rental property. It's a perfect match to the Samsung washer that I purchased not long ago & has operated beautifully for my tennants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beset set for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought this same set 3 times, not because we didn't like it, but because we moved states and thought it was more accessible. We love this set so much that we keep buying the same one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best set for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought this same set 3 times, not because we didn't like it, but because we moved states and thought it was more accessible. We love this set so much that we keep buying the same one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fancy & Efficient

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new dryer and this one had extras with a price that was really good. The bells, whistles and settings are different from any dryer I've had and it functions very well based on the setting you want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, works great and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung magic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best dryer I have used. It has a low noise and the dryness strength is superlative. I highly recommend this ptoduct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer dries my laundry perfectly! It doesn't over heat and the operation of it is straightforward. The lint trap is a little weird, but easy to clean. Satisfied with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase...it's quiet..you can look and see how much time is left and it automatically stops if clothes are dry...it also plays a little tune when is done :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great this far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a month so far and it’s still working grade. The spin cycle pretty much dries it by how much water it squeezes out. I’d definitely recommend it.

    I would recommend this to a friend