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Customer Ratings & Reviews

$799.99
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Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6521 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 6,521 reviews
  • Rated 3 out of 5 stars

    Unsure of Quality Build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Feels poorly and is cheaply made. The outer window is made up of cheap plastic, not glass, as I assumed. I am selling my house so that any problems will belong to the next owner.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RonK,

      Sharing your honest review of your dryer is essential. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer and electric dryer with pedestals look good and work great! I would recommend them!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, congratulations on your Samsung Washer. Thank you for taking the time to share with us. We are so happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Pretty dryer with nice features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drier. Love the color, style and features. The only reason I did not give it a 5 is because the heat sensor turns it off too soon in my opinion. The clothes are a little damp, so usually run on timer setting for towels and sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Stackable Dryer at a Great Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer looks and works great! It was an amazing update to our previous dryer! So happy we updated!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and dryer set and the washer doesn’t work right. When it spins out a load, it’s extremely loud. If

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, BrianC. Let's take care of this.

      To address the noise in your washer. Please click the link and the hyperlinks and watch the embedded video for tips.

      Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151312814 in your message so our team can locate your information.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Works great! Great recommendation from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my front loading washer. It performs very well. Efficiently cleans our laundry. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already reviewed the dryer twin for this washer and can’t tell you how happy I am. Great price and fantastic value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer n dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it they brought it nothing was broke n brought it in with no scratches on the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine rocks! It can handle all the clothing from our active family and even songs a cute little tune once it’s done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine rocks! It can handle all the clothing from our active family and even songs a cute little tune once it’s done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent to use. I usually need to dry my clothes for an hour even though I don’t have a full dryer. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new dryer. It works really well, is reasonably quiet, and the energy use is better than our old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. It works great olus it has alot of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had only about a month, but I am impressed so far. Holds a very large load and washes well. Pleased with the purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung dryer it's incredibly quiet the clothes come out so clean. I'm very happy with it thanx Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. I love it. Plays a long boring sound when drying is complete, but can be disabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and installation. Washer cleans very well and is less damp for the dryer. The front load is convenient. Looks great and matches my dryer purchased 5 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Entry Gas Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this dryer for a week and it's working great. The only complaint we have so far is the lint screen is a bit clumsy to remove and clean out.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good from look and feel and also the vibration technology helped washer being vibrating, which I had with my prior washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kiran, congratulations on your new Samsung Washer and appreciate you taking the time out of your day to share your experience. We are glad to know you are happy with your machine. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung