Customer Ratings & Reviews

I am really happy with the dryer , works good. Very reasonable priced.

Replaced 14 year old Samsung model with thisone. Runs quiet, dries well. No issues at all so far.

I love our new dryer. It works really well, is reasonably quiet, and the energy use is better than our old one.

Dryer looks and works great! It was an amazing update to our previous dryer! So happy we updated!

Love my front loading washer. It performs very well. Efficiently cleans our laundry. Great purchase!

Convenient and very easy to use, effecient clean too.

Excellent service and technological Support and information

Perfect yo my house! And super easy to use! I love it

Purchased this washer approximately a month ago and love it. Many setting options to choose from, very quiet and washes quickly.

Quiet and efficient. I love it. Plays a long boring sound when drying is complete, but can be disabled.

Good dryer for the money. No issues with it as of yet

Fast and efficient. Gets clothes clean in no time. Love this washer.

Very nice I’m glad I made the purchase a nice machine quite easy to use

Excellent product; music when cycle is finished plays a little too long. Easy to use, good purchase for us.

Great qualities.. it's capacity is very large... happy

This Samsung front load washer is easy to use. The clothes is more cleaner after wash than the top load washer I had before.

Good and efficient washing machine. My water bill disnt increase by much and I run it a few times a week. It's very quiet

Extremely Disappointed – Misleading Description and Poor Customer Service I recently purchased an open-box gas dryer listed in "excellent condition" from Best Buy for my business. I rely on a dryer daily, so I drove 70 miles to pick it up. Before finalizing the purchase, I confirmed with the in-store team that the unit was in excellent working order — they assured me it was. When I got home, I noticed that the dryer was missing the original (or even suitable) packaging, which was clearly promised online. Still, I proceeded to install it — and the moment I turned it on, it began making loud, disturbing noises. So much for "excellent condition." I called the store immediately and was transferred to the support team. I explained everything in detail. The only solutions offered were either returning the item (and somehow surviving without a dryer for several more days) or waiting 5+ days for a technician to show up. I requested to speak with a supervisor — her name was Rachel — but she was just as unhelpful and dismissive. When I asked to speak directly with the store manager, I was told — unbelievably — that the store doesn’t have a phone number, and that if I wanted to speak to someone in charge, I’d have to drive another 70 miles back to the store. Seriously? In the end, I had no choice but to hire a technician out of pocket to repair the dryer — an expense and headache I should never have had to deal with. This experience was unacceptable from start to finish. Best Buy's “open-box in excellent condition” listing was completely misleading, and their customer service was unhelpful and dismissive. I expected far better from a major retailer. I will think twice before ever making a large purchase from Best Buy again.

Good for the price, we have to buy the wire by ourselves

fantastic washer, easy to use, does not vibrate, cleans clothes effortlessly, Samsung does more than tv's well!~