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Customer Ratings & Reviews

$799.99
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Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6532 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 6,532 reviews
  • Rated 3 out of 5 stars

    Disappointing purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is on the right on the dryer. Paired washer door is on the left. Which means you need to reverse the doors if your home is not set up for this. My husband tried to reverse the door and all the screws were stripped.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a better experience with your dryer, AbigailB. Let's help you out.

      For step-by-step instructions on how to reverse the door of your dryer, turn to pages 31-33 of its user manual:
      https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149947070, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Runs smooooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and she loves it. Not to many features makes it easy for mom to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it tenants likes it two happy people perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and fit for my laundry room. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer really great and haven’t had a problem with it totally worth getting :,)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job. very efficient. does a great job of laundering clothes. would get again!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big Espo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything we wanted we have a family of 6 and it does an excellent job !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer you won’t regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love great washer and dryer,it does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job real quick... Easy to use... Power/gas saver... Worth the money you paid for...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    In love with this dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dryer. Quiet and it does a fantastic job drying my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy apart of stack.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the brand's good use so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great so far. We have had it for about 3 months. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for a month now. It works great. The delivery from Best Buy was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine love it easy to use cool design just awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing! the washer and dryer arrived on the exact date it was supposed to! i love my set!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Motherboard Died out a little after 1 year...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this dryer so bad, because it was great for my first year. Loved it during that 1 year honeymoon phase for a Samsung appliance. A month or two later it randomly wouldn't turn on and just shut down mid dry cycle when I was trying to dry my clothes. Due to the machine having only a 1 year warranty, I had to bring an appliance person to check on it. They said the motherboard was shot and I needed a replacement. The repair with replacement of the motherboard cost was quoted nearly half of what I paid for this dryer. Kind of ridiculous that this machine is not on the 2 year extended warranty like some of the other Samsung appliances. This type of stuff makes me wish I had went with a different brand instead that is more reliable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer quiet and dryer the takes half the time of a top loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front loading dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys clothes very well and looks great. Would not get anything other than a front loader

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks good. Easy to use. Easy setup. Energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs Smooth. Sure it doesn’t come in a fancy color. But it’s quiet and a great value when you can find is on sale.

    I would recommend this to a friend