Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4888 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 4,888 reviews
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, quite and fast washing machine. The price also is very good vs. the quality and options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is working well and no sound and clean cloths its fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A BestBuy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung product. Love the various settings per fabric. Excellent pricing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second manager took care of everything

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First manager made it hard on me. Second manager made things so much easier. In the end, Best Buy took care of my issues and made things right. Only took 2 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dryer died it was not drying. This dryer is very easy to use. I like it so much that I would like in time to get the Washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and we are very pleased wit this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for appliance and lived they offered delivery and installation for the product and communication was great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because there's so many cycle options to select from plus it wash your clothes very clean.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Terrible service from Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever. I have no idea if this is a good dryer or not because Best Buy has been to our house 4 times already and each time had a different excuse why they couldn't install it. They delivered a broken washer the first time and the last time they "didn't have enough time" even though they knew what was involved in the install. Better off buying somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello StaceyC,

      I understand how frustrating it can be to face repeated installation delays and inconsistent service, especially when you're eager to start using your new appliance.

      To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both me and my parents have the same set and has worked great for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer. Its not quite the same as the one we had before , but its still looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the operation as well as the appearance of this washer. I haven't had it very long and have only used the washer a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Maching

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, get's the clothes very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast drying

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other dryer died. I bought this one, received it in 3 days. It works great!! I love it. Even plays a tune when it’s done! Plus it was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is everything that it is described as. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer and Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. The workers were knowledgeable ad professional. They were finished within an hour. I love my new washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great for me and I love it! No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this product at all didn’t feel that the water filled up enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good things

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It uses less detergent than my old one but my clothes look and smell cleaner. It’s so quiet and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only have had for a short time. Operation is simple. Has a lot more features than our previous one.

    I would recommend this to a friend