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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4889 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 4,889 reviews
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve had. I love that you can see how much time ur washer has with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It is important to follow the manufacturer's instructions and the clothes are very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. It also arrived dented up and can't reach anyone for compensation....not even an FU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with many easy to select options. Does an excellent job washing and spinning the clothes so they aren't super wet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge! I like all the settings and it does a great job of efficiently cleaning the laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer good quality and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer, It has a light that comes on when the door opens up, it has a sensor that stop the dryer when the clothes are dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience overall. Would buy from them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Guy Was Super!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed it was fabulous. I can’t say enough about him and the care he took as well as his helper. VERY satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to receive product, and no real actual time of when exactly product will be delivered…

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wonderful product a n d great place to buy from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing and drying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machines my close come out smelling fresh and are nice and clean. Could now be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in one day and I can say i really like this washer it is so quiet and uses less water and it looks so sleek in my laundry room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Samsung previously decided to buy again the dryer did not dry properly. It took two hours ordered another one did the same thing switched to whirlpool no problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DebbieS,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand the dismay about the dryer's drying performance.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to my family and friends would buy two if I had the space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok dryer but terrible washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working fine. However, very disappointed in its match washer which after two months started having leak from front door.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and good product Recommend those equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Nice and big and fits everything needed in loads. Quick was and energy efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good dryer but buy elsewhere.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is fine but would not buy from Best Buy again. It took three weeks and involvement of CEO to get delivery issues rectified

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you've gone through with your dryer's delivery experience. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with your recent purchase.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Church Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for our church. Have similar Samsung model at home. Love it. That's why I bought this one.

    I would recommend this to a friend