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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4889 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 4,889 reviews
  • Rated 5 out of 5 stars

    My first washer/dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this item is working very well. The order was quick and the drivers were great and friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy! Poor quality! Didn’t last 4 years! It suddenly just Stop working!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First side loader ... love it! Code are clean machine is quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity, quiet operation. "Reasonably" priced, compared to everything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my dryer i love how it tells you how many mins for drying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WasherDryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer was defective so I returned it. There was a little my back order date on getting a replacement so I purchased a different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with the purchase of my new Samsung washer and dryer! They are perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time a charm.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two times but it finally was correct....We are still Best Buy fans, but looking for a little money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So really debating to get it glad I really did my sister loves it she said is one of the best washing machine she ever got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washmachine, need less time to dry in the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and love the dryer. Has a setting for wrinkle free and I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, has a lot of options which is wonderful. 1 issue i have is the front door doesn't lock when the washer starts working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, the one before it lasted us 10 years. Hope this one is the same!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer. I in particular like the activewear setting because I wear a lot of those clothes throughout the week!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation can be a pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has serious trouble getting it mounted so it does not shake badly, which ended up with the unit being scratched, but it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Saves on water usage and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Got it in a set with matching dryer for a really good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer runs great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed new dryer and this one matched the washer we bought from best buy earlier this year.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    ITS NOT HELPFUL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MACHINE INITIALLY WORKED WELL; HOWEVER, WITHIN A FEW MONTHS STARTED MAKING NOISES. NOW THE DOOR IS NOT CLOSING.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SatyajitS,

      We can feel the frustration you have with this washer. We are here to help you in any way possible.

      We recommend checking the resources below for steps to take when the washer is making unusual noise. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147273794), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Efficient dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient gas dryer. Has a variety of settings. Needed an additional part to install gas connection.

    I would recommend this to a friend