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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4889 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 4,889 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this washer we went and bought the dryer the following week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Shopping

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a great product, will always purchase from BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that ables to controls water & wash time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was great, delivery was excellent, installation was great. Couldn't be happier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad delivery service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get my new Samsung washer and dryer, but the delivery and installation experience was a huge letdown. The delivery crew scratched up both the washer and dryer pretty badly, which was frustrating to see on brand new appliances. On top of that, they didn’t even bother to hook up the dryer, and the washer installation was done so poorly that it started leaking because they didn’t tighten the connections properly. I expected a smooth, professional experience, but this was the opposite. Now, I’m stuck dealing with damage and leaks that could’ve been avoided if they had taken the time to do it right. Really disappointed with how this turned out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your options regarding the delivery damage and incorrect installation of the unit.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Thanks for great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked this up with the dryer and tenants were happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front loader is the way to go if you want to save water and have cleaner clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kiran

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome about this product . I will definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer/ dryer set! Fast, efficient, amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with washer so far hope it lasts for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we bought the machine it has been working with no issue, and we're glad with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Delivery and installation was timely and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal washer Easy to use Even my grandma knows how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Samsung product. Highly recommended to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My drivers was Amazing, I think it was Javier and Jose

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not " high tech" like newer versions which I like for my mother. She had issues with too many buttons and options. this was very easy for her to use. only complaint is it closes a little loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were great and did price match. Best investment I have made so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer. Washes very clean and very nice looking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and has all the features we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy does what it’s suppose to do and does it well no complaints

    I would recommend this to a friend