Customer Ratings & Reviews

Amazing product. Very satisfied with my purchase..

Is all good, thoight teh cord should have come with the machine. Installation was less then expected. Left blocking our rear door interenace.

I wouldn't recommend this for anyone with dogs. My dogs have shorthair and don't shed very much but I have to remove and clean the filter every 2 weeks (about 5-6 loads) or the machine stops working mid-load. Dog hair on the rubber seal made water leak out the door although the self clean cycle fixed that issue. The machine stopped with a SUD error, allegedly meaning I used too much detergent. I used one HE pod for a full load. It took me an hour to fix that error message. The top of the washer is full of scratches from a plastic hamper and the spin cycle shakes the whole house.

I would recommend this machine. Good quality and very quiet.

Is a great washing machine I will buy it again thanks

I love this machine I can’t imagine running to the laundromat anymore. And my clothes do not smell like a machine shop, Nor do they smell like somebody else’s dirty clothes and what I especially like is the fact that I don’t get somebody else is laundry soap and or bleach on my clothing.

The first unit I purchased back in 2023 began having computer issues within 6 months (drum sensor fault with no heat) - I was finally quoted a repair cost nearly in line with the dryer, so I purchased this one to replace it in April 2025. 4 months to the day, the drum made a noize and stopped after loading a medium size load. No error codes, but no heat and no drum rotation. Samsung referred me to the only repair center in Eastern Massachusetts that they partner with, and my date was pushed out on the morning of the appointment. When I looked up the center, they had two years of terrible reviews due to no-shows. I contacted them, was hung up on, called back, and was rudely told to "take it or leave it" with the new appointment - 10 days out. I cancelled and contacted Samsung, who told me they had no other options for repair. I'm in-warranty and looking at paying for a service repair - never again, Samsung.

I love my Samsung front loading washer & dryer. I just WISH I got the dryer with a STEAM feature.

This was the first set of front loaders I have bought..I absolutely love them. The only thing I don't care for is the long chime..it's a bit much. Aside from that so far..2 thumbs up and 4 stars

Washer is nice. Seems to work well and vibrates very little on the spin. The cycles are a little hard to get use to. Still learning what works best for us. I know they arent required but we felt we needed the pedestals to make it easier to access the washer and dryer. Those are a total ripoff! $500 for the pair. No drawer is worth that.!!

Good washing machine doesn’t make any noise Good quality

Washer was working great the last 2 years and then this morning the door shatter while washing bedsheets... idk how this happens.

Very quiet and cleans clothes very well!!! This is the second set of Samsung front loaders I have had. My first set last me over ten years and through multiple moves!

Love my new dryer and cannot wait until to get the washer.

A great product ,i just don't really understand why it wants to know how dry i want it to get. I want it all of the way dry. That is a weird setting.

My clothes come out clean. The machine has a high capacity, which is nice for blankets and beddings.

Good dryer. Works well and fast. Easy to operate. Best

Love love love this product bought my son one too wouldn’t have asked for a better gift for him

I had an old Amana washer and dryer prior to. This dryer is way more effective, the only down fall is when I’m drying my king comforter I have to stop it mid cycle. You have to unfold the comforters to get them completely dry, or else you have wet spots. Other than that it seems to be holding up.

Good good good good good good good good good good good good