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Customer Ratings & Reviews

$829.99
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Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6532 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 6,532 reviews
  • Rated 4 out of 5 stars

    Does what it supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. However the top of it is very prone to scratches so don't place anything on top while its running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I replaced an old Whirlpool washer that lasted about 13 years. I like that there is a timer and that you can see the clothes in the washer. It's been great so far. No rattling like the old washer. I like that no agitator so it holds a larger load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and huge dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung moisture sensor dryer has an amazing detection of moisture. It completed the dryness of all forty clothes inside the compartment and has enough room for this quantity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great front loading machine. I also have the dryer also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and plays a jaunty tune! Two thumbs up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a five star but there was a horrible mixup with the delivery address at the beginning. It was delivered to my father's address instead of mine. I even called the day before to fix the problem but it still occurred. But, when it was correctly delivered the next week, everything was wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer with good capacity & great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I did a lot of research and price shopping. This dryer was our best choice and we have been very happy with it. The delivery team was excellent and very helpful. Our next appliance will be bought at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisier than expected, worjs well enough. No issues yet but its only been a few washes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lisa, thank you for sharing your observation about the washer. We are here to help.

      If your washer is making a noise, here is a guide to help you. Please play each sound and pick the sound that matches the noise you hear. Kindly click on the embedded word if one prompt and watch the video included.

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147161517) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Long Dry Time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay regarding the features. The issue is with the drying. It takes too long to dry a normal load. Not sure if there is defect or just the dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the disappointment of dealing with a dryer taking too long to dry clothes, EricP. Let us help.

      Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      We've also included a guide about properly loading the dryer for reference.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149692527) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Out with the old, in with the new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase replaced our ten year old version of the same dryer. Needless to say, they hold their value. Great price for a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised on how much I like this dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. It wasn't the first one I chose but I was desperate for a dryer. They had this one in stock and I have to say I really love it. I am pleasantly surprised as this was not the manufacturer and settings I had first chosen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works well and is very reasonably priced....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what i would buy next time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked washer rattles like Hell in spin cycle. Repair man came and it still rattles. Other than that, gotta dry the water off seal when your done washing or the seal will mildew and mold then start stinking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok not great avoid

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok wouldn’t recommend it to someone else especially the service on Samsung. These days has gone way down. They sent some guy that doesn’t even speak English and never corrects the issues go into a whirlpool.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was a good buy. I have value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this washer would be a down grade to the one I had. It is actually just as good as my previous washer that I payed twice as much for. It works hard for my entire family everyday without noise or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working great so far. It takes much less time to wash a load compared to our previous washer. We did have an issue with installers where instructions said they would level the machine & I had to remind them & have my level handy to check as they adjusted the legs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes well. Don't like the chime music to let you know load is done and no way to change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung Dryer was 15+ years old and still running. Wanted to buy the same model again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchases and delivery/set up perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement set for points we bought in 2008. Agreed and set up when scheduled and fit well in the space we intended.

    I would recommend this to a friend