Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$829.99
Save $160
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6532 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 6,534 reviews
  • Rated 5 out of 5 stars

    Love my dryer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dryer. After mine when out I got this one. Delivered with care. Kinda too a while but no damages and no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old samsung units with these and they are great. Many improvements made kver the last decade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was so easy to work with to have our dryer delivered. This dryer is such a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    No install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product works great and purchased at a reasonable price but the installation guys wouldn't install it because of the existing gas line. Aren't there always existing gas lines?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it after 2 months of use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mostly all of the settings on this bad boy & they are all great. Very good quality for catching lint and other particles during the cycle, especially for my pet-friendly home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a big family with many options that suits any need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monitoring

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bosch worked great for 12 years and it was my fault it broke. I am very curious to see if Samsung can beat it. It works great so far, although it’s delicate cycle is much worse then my previous device. The wool was not washed that delicately as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the Bottom line, you put your clothes in the Dryer, Turn the power on, press the start button, when the pleasant chimes sound your clothes are done, a load of Towels You use the Heavy duty settings, it's also quiet and Best Buy Installation was superior

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overly complicated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, but is overly complicated. Not all features are useable on all settings, so you have to memorize or look up. I think it runs too hot or long on some things. It has a tendency to overdry cottons on normal settings, so now I’m using the timer, which has to be adjusted each time. I frankly miss my 20-year old Kenmore with mechanical parts vs. digital settings that are bound to need replacing at sooner. (I hate that new appliances don’t last as long and end up in landfills.) It comes with vent and gas attachments, but our existing were better quality, so the parts weren’t needed. The Service team that installed was great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DeliberateThinker34,
      Congratulations on your Samsung Dryer and understand you are having some concerns with your machine running to long. all options are not available on sensor dry cycles. the only cycle you are able to adjust all the functions are the manual dry setting. For more helpful information, see link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999//#dryer-cycle-takes-too-long
      We are always here to help to ensure the best performance. If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143298270. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Cuts the usual washing and drying time in half.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came into Best Buy to look for a new washer and dryer since the one I had I was currently renting out and it kept going off balance. To make this review short. Everything so far is working and going smoothly. Doesn’t take long to wash or dry at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase works as. Expected. Uses about 6 gallons of water less than my old one. A regular load with a separate rinse after the regular cycle takes about 15 minutes longer than the old one. Clothes are clean and soft. I recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer ever

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how there are so many settings and how the sensors keep items from over drying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer it’s the best one I’ve owned it even has a cycle that you can use to clean the washer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes can't set settings the way I want. One good thing is the filter is easy to find and clean however, water drains from it when taking out the filter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer; no issues. Didn't buy them to stack; side by side and perfect! Best Buy installed and instructed on use. Great Experience; Great Washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service delivery was on time. Answer my questions. I would recommend Best Buy to anyone. Keep up to go work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Samsung dryer! The Best Buy team was so helpful when I came to pick it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good dryer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nearly 2 years old now. got the extra strong dryer exhaust which makes it quite loud, but we have a long lint line out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it does the job. Fits perfectly in 2 bedroom apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 stars if it weren't for the Jingle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Least expensive set ( I got the matching dryer and stacked them) available. used for several weeks so far, and am happy with the way they work. Quiet. load 'em up, and they clean clothes. Would'a got 5 stars except there is no way to change the annoying little musical Jingle.

    I would recommend this to a friend