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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6474 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 6,474 reviews
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine so far. Only had it a month. Old machines were pushing 15 years old and starting to fail. Appreciate the option to have the drawer underneath for storage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sub par in terms of functionality and convenience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine looks great and cleans well but the controls are very clunky and not very efficient. No way to turn off the annoying beeps, no way to save a program (you have to set every time), no way to to delay a wash for later in the day to take advantage of lower utility rates. We definitely wish we hadn't bough this machine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jason S,

      We appreciate you sharing your feedback about this model. We'd love to assist you.

      On pages 31–33 of the model's user manual link below, you can check out the steps to operate the washer, which include the instruction to turn the alarm off.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      Also, please see the link below about the steps if the Samsung washer's button doesn't respond. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146879638, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung wahing machine works very good. It is moderately noisy compared to other newer washing machine. It does vibrate somewhat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to buy all appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved tons of money on electric bill and looks great with my matching washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast, and dryers on first cycle. The matching washer allows for stacking, saving space in smaller areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to learn operation,did not come with manual, operation more difficult than last machine,after couple loads figured it out op is easier goid machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the Dryer we bought at the same time, it's a very nice machine. Like the music instead of the traditional timer buzzer too. And the pedestal option is a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great. Does the job quickly and efficiently. The quick wash setting has been a life saver having small children, with plenty of things to clean with less time to clean them. It has worked great for us thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works great! It plays music when the clothes are done. Has a wrinkle free setting as well. Worth the money! We also bought the storage drawer for it to sit on, and it works perfect for laundry supplies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine looks great, only complaint is the spin cycle is very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the washer and dryer set with the stackable hardware. I bought the hardware from Best Buy so it came with free assembly. The guys were in and out in about an hour. Quiet and get my clothes clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy a Samsung washer, didn't feel this was their expertise. I am pleasantly surprised at how much I like this machine. Very intuitive, lots of settings and holds a queen size quilt with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price washer, energy efficiency. I brought this to replace my ten years old washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy total tech Great service provided by total tech. Absolutely loved it and it’s worth purchasing honestly. No hold times for calling total tech as well but definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and love how it has a folded lint catcher that catches more lint than another I’ve had before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vibrates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine as it performs as advertised. It is rather noise and vibrates rather heavily with heavy loads.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy IF YOU CANT AFFORD REPLACEMENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 2 of these months apart and both shakes so violently and extremely loud during the spin cycle that it was heard throughout the entire house and it would shift to a entire different spot

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DeandreW,

      We are aware that you wished to use your washer to its maximum potential. We can assist you.

      For instructions on how to rectify your washer that is making noises and shaking, click the link below. To view the entire instructions, watch the video, click on the words that are embedded, and select "No" under "Did this resolve your issue?".

      Samsung washing machine is shaking too much
      https://www.samsung.com/us/support/troubleshoot/TSG10007111/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151834893) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Best value in the line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, this is the best of the Samsung line. It is the same dryer mechanically as the others, but only with fewer settings that I don't use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value in the lineup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, this is the best of the Samsung line. It is the same dryer mechanically as the others, but only with fewer settings that I don't use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's Best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a gem!! Dry time on point! Wouldn't hesitate to buy another one if i had the space.

    I would recommend this to a friend