Customer Ratings & Reviews

Its everything i expected it to be. Its very quite and i like that i can watch it from my phone

we haven't gotten into all of the details, but this unit is performing admirably. The one problem we did have was a cut on the rubber boot gasket on the front somehow. The warranty covered it and serviceman had it fixed within an hour for us. The part itself was only about 35 bucks, but for being 2 or 3 months new, we were able to warranty it. We've had a sick infant throw up into sheets and on clothes and this unit has done a good job of cleaning that mess out in short order.

This replaced a 10 year old Samsung. Old machine would power on by touching any button or dial. This one dn. Adding clothes after starting cycle was easier too. This one you must wait 3 minutes for the door to unlock. Newer model has more cycles and temperature settings. Price was good.

Twenty years since i purchased a washer. Samsung has several wash load settings, i can easly select wash load type and walk away. I am pleased with my purchase. I am looking foreward to my first electric bill to checking the saving.

I love this gas dryer. I had the matching washer for a few years before and my used dryer went out so I bought this one and it was hard to find honestly but I love the settings and use the bedding and timed setting all the time.

I love the washer and dryer immediately I went in the store Samsung is a very good brand and the price was not that bad

Good installation, I really like the washer and dryer, thank you.

It's beautiful and works well! My wife and I are very happy with our purchase.

so far so good. At one point it was washing too quick without it being on the fast setting, but it went away. I hope is not alarming.

I would have given five stars except for one thing. EVERY time I use the dryer it annoys me. The lint filter cannot be opened without using a screwdriver to pry it open (which I resorted to after breaking a nail). Very bad design! Otherwise this dryer has everything I need: decent capacity, same height as the dryer and a flat top. My washer/dryer set up is in the garage and I need that flat top in order to put basket etc.

Bought for our new home in January. Wonderful product with excellent water saving features. Only issue was from Best Buy itself. They forgot a part when installing it, and it was delayed 2 weeks. It was resolved though so no harm.

Washer bought at the end of November last year. Now the whole drum is loose and sounds like a frieght trai when sinning and jumps all over the place. Luckely its still under warrentee, barely, and a tech is coming out today. No way a newish wadher should need repair so soon. I have never bought any appliance that did, so thinking this one is a lemon. Quality of workmanship, or just an overall, bad washer...doesnt matter. Will never buy this brand again.

Excellent product,great customer service and friendly delivery service

I love the color, I love that technology. Samsung all the time have the best technology in their appliances.

2 years and still going strong Hope will last another 2 at least Good brand - highly recommended

2 years and still going strong Hope will last another 2 at least Good brand - highly recommended

This is an awesome appliance. So glad I bought this item.

Really really very good I recommend it 100% …………..

Pretty easy and worth it. Great delivery team, shopping online was easy and straightforward.

If I could give this washer zero stars, I would. It arrives. It is correctly installed. No matter what cycle I set it on, it only uses HOT water. Warm/Cold setting? It runs HOT/HOT. Cold/Cold setting? It runs HOT/HOT. I was about to call to set up an appointment to get this remedied when the washer goes into its spin cycle. Whatever holds the tub in place busts and the tub then starts free-slamming around inside the washer box. I am NOT making this up! Four days after its installed... FOUR DAYS! and it is broken. With the 15 day return policy I just told Best Buy to come get the cursed thing OUT of my house. Mind you, I bought this washer to replace another Samsung that I had purchased just 3 years before. THAT washer broke down and since it was under extended warranty, I called to get it fixed. Three months later (that's three months WITHOUT a WASHER!) after replacing nearly all the parts inside the silly thing (more money was spent on parts and labor than I paid for the thing to begin with! Go figure!) the insurance company decides it is not repairable and tells me I can just apply the original purchase price towards a brand new replacement washer. So this means I had two Samsung front load machines turn out to be JUNK. Samsung is making garbage washing machines. Do NOT buy a Samsung washer. My experiences have taught me that they are extremely poor quality. This is NOT Best Buy's fault, but if they read these reviews, I heartily suggest you drop the Samsung line. You should start offering Speed Queen instead. They make a top notch line of washers, both top and front loaders. Ended up replacing with a GE - 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System - White on white, pretty sure the model number is GFW650SSNWW. Could not be happier with it and I've been using it hard for the last 5 months.