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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6474 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 6,474 reviews
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal for the price. Super easy to use and tank is big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this washer about a month, but no issues yet! Love the speed wash mode for quick loads. Haven't tried washing a king size comforter in it yet. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this Samsung for my wife was one of the best choices iv made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like that it's energy efficient and is packed with features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JefferyD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right. Salesperson, Stanley, was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cost-effective and reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cost-effective washer has a good design and is reliable. I replaced GE washer, garbage service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat Samsung Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pickup the washer a day earlier than expected which was great. Also, BestBuy had the best deal on the Black Stainless Steel. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything very good. From value, quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy very helpful i love to buy everything for my house good service good people Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can't explain how I love this product. I will never go back to top load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set good price and we had great customer service at the mall of nh location!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Washing Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine, does wonderful with large loads. Only complaint is it doesn't do well with small loads, it seems to have issues with the weight for amount of water needed and will give an error code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Very excellent and works very well, no annoying sound

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the washer for a little over a month. So far, everything is working fine and it is pretty quiet. My only complaint is that my previous Samsung washer had a feature that allowed you to save a set of settings as "my wash" and be able to set those at the touch of a single button. This washer does not have that, so when I use normal and want to turn the water temperature down I have to adjust the water temperature every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laundry machines!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase in 08/10/21, it has been less then a month but I’m in love with my laundry machines!! Thank you Samsung and Best Buy for you amazing delivery services!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Works but too noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity is really nice, but the poorly designed drainage make for very loud gurgling noises during spin out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I would like to congratulate you on your new Samsung Washer and thank you for taking the time to post a review of your product. I hear that you have some concerns with your machine being to noisy. I would like to help to make sure youa re getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/
      If you continue to have issues, we would love to assist via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143329762. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer it has very good settings an washes very well an quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It was top rated online and with consumer reports. Great value for the price. We needed to replace our old one from 2001, and this had great reviews. worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, used to have an LG. This one in my opinion has a faster dry time. But could also be because it’s new, time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Greab Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does job, no dirty clothes. Its queit as well. I like it

    I would recommend this to a friend