Customer Ratings & Reviews

Great recently set, exceeds our expectations. Great delivery and set up

Great Product for a Great Price. Very quiet I hardly can hear it running.

LOVE LOVE LOVE THIS WASHER ! ! ! Wash my clothes with cleaners. Can't wait to get my dryer.

Awesome. Good product, on time delivery, kind service attendants

I am very happy with this product. Our washer broke and I decided to purchase a new one instead of repairing the old. I wanted a high quality washer that was in stock and could be delivered within a few days. This washer met all my needs, and Best Buy was able to schedule a delivery within a few days. So far, I am very happy with this washer and all the options it provides.

Very quiet, which is key since our set is in the bedroom. Can easily sleep when it is running & the door is shut. Washes well enough, so far.

Good dryer, used to have an LG. This one in my opinion has a faster dry time. But could also be because it’s new, time will tell.

Everything is good, except the spinning speed is not fast enough relatively, resulting in less dry washed clothes

Nice washing machine, does wonderful with large loads. Only complaint is it doesn't do well with small loads, it seems to have issues with the weight for amount of water needed and will give an error code

very good staff and thank you that’s all I can express

Washer broke within 3 months. Had to call Samsung because BB extended warranty was not yet in effect. Service came within in a few days but was unable to repair. The recommended replacing the unit. We said ok. So we have been waiting for 3 weeks and still no washer. The Rep told me this morning that the time frame was 21 business days! Why did they not tell me that before? One rep 2 weeks ago called me every day for 4 days to only tell me it was approved and would take 7 business days. That time went and I called again. No trucking company was assigned (should have been 2 weeks ago) so the lady on Tuesday assigned one. This morning I called and was told no unit was available from that company and another would be chosen. What a JOKE Samsung is. I will never buy Samsung again! This has been a nightmare. I'll go back to ABT who has superb service. Absolute Horrible service here, would not recommend to my enemies.

Good machine, but if you are ordering installment make sure it is no leaks, they refuse to touch any pipes that have even tiny water leakage

Large capacity is really nice, but the poorly designed drainage make for very loud gurgling noises during spin out.

Very cost-effective washer has a good design and is reliable. I replaced GE washer, garbage service.

This is one tough washer-We've put everything in this washer, including full sized duvets & moving blankets...they all come out looking brand new (almost).

Very good dryer, quick, quiet and looks great also.

Cleans well definitely has more water than the LG at my parents home. However compared to the older Samsung drive from 2008 this is is definitely louder

Very good , best quality, I got it for my friend and she is happy

Best Buy very helpful i love to buy everything for my house good service good people Love it

I've had the washer for a little over a month. So far, everything is working fine and it is pretty quiet. My only complaint is that my previous Samsung washer had a feature that allowed you to save a set of settings as "my wash" and be able to set those at the touch of a single button. This washer does not have that, so when I use normal and want to turn the water temperature down I have to adjust the water temperature every time.