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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6474 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 6,474 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity helps us wash fewer loads with ease and cleans always very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great value for money. You’re not getting top-of-the-line but you’re paying just a little bit more than a baseline product to get something much higher in quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were surprised at how much earlier they came than we expected. All 3 en were polite, efficient, focused and clearly knew what they were doing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shop around and get a different brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y’all, if you really want to have buyers remorse, get this washer and the matching dryer. These two lasted approximately 2 years before requiring a repair on a mechanical component that was more than the original cost. Dryer motor went out, it took 3 weeks for Samsung to send repair team. Washer drum and housing went out, it has now been six weeks and despite numerous calls and reassurance from Samsung, the third scheduled service visit has been cancelled. Customer service is a nightmare to get through and if you have to make multiple calls, you have to relive every one of them with the current rep. All calls are routed through call centers and the reps only know the script that is in front of them. It does no good to email Samsung because the only response you get is an acknowledgment that they received your email. 10 out of 10, recommend any other brand than Samsung. (PS also got the crappiest fridge from them that makes about 8 ice cubes a day)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was exactly what we were looking for. Doesn't have some of the features of more expensive models, but has everything we need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective pump!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer in Feb 2024 and the pump stopped working in Oct 2025. I had to get it replaced but the pump was on factory backorder for an undetermined amount of time. I had to buy a new washer instead, I had to buy the same brand since it was stackable and the only samsung would fit with the dryer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Front Load Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set. Washes and dries great. Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dryer is not loud at all and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be an excellent product. Replaced a Sears/Kenmore that is 15 years old. No Sears product to buy and this came highly rated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for now.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for now. The only "concern" is that after finishing the lawndry you have to listen to the music up to 30 seconds, LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer and dryer are the best clothes come out really soft and when you just hang to dry the clothes are super soft even without using fabric softener

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my washer machine It work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the dryer this washing maching does the job for me and mt family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensor dry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sensor dry function. I had it on my old dryer and it was a required feature when we were looking for a new one. It is the only setting I’ve used on this machine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always you best choice. Incredible staff and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use installation service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with dryer. Should have sprung for installation of unit though. This was hopefully the last of our major appliances to give up during this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really nice product would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cloths are clean, large capacity. couldn't be more happier with this machine. might need the pedals due to it's deep size. need to reach inside deep to get clothes....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set ..I purchased these 18m ago and would recommend to all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overal good to use by now. wash out well the stain. if it has a smart option to connect with the phont, it might be much better but it doesn't have it. so far so good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jenny, I would like to congratulate you on your new Samsung Washer and appreciate you taking the time to share your customer experience. We are happy to see that you are happy with your new machine. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung