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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6474 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 6,474 reviews
  • Rated 3 out of 5 stars

    It'll Do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. Delivery was on time Except we had to wait another week. The delivery personnel forgot the stacker kit amd was not able to install our unit. Therefore we had to use laundry facilities to clean our clothes. Other than that set up was good amd we love our stackable washer and dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. Works as expected - mostly. Occasionally adds time to drying cycle and ends up over doing it. Noticed it on towels (no big deal) and dedicates (more of a big deal).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like with the Sensor Dry and its capacity and quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves valuable room in small house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates as advertised. Stackable washer/dryer saves valuable room in a small house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy, best products and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our best buy agent got us a dryer that matched our washer, this one has all the amenities of our old dryer and a bit more. Thank you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! Definitely gets the job done and I love the self clean option! Make sure you buy the hoses for it, because the kits will not provide it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent dryer. Easy to use and haven’t had any problems so far

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jean,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Not Thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer vibrates loudly on spin cycle. Called service, they responded promptly and tested it, ran fine. Showed them a video of it and they were shocked but couldn't recreate the problem. Said if I call them back and they can't recreate the problem I'll be charged for the service call. Also said this machine is finicky, can't put in loads that are either too big or too small. It's 3 weeks old, guess I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are experiencing concerns with your Samsung Washer shaking and I would like to offer some assistance. I have some helpful information that will give possible solutions to your issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143135800. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is very good washer, no have vibration and stackable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice dryer. It has 10 different controls and what we like is most is that you can air dry and sanitize your clothes. We are satisfied with this dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's what it needs to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents who are in their 70s. Does what it needs to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sanitizes your clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the sanitizing features. It also has many features to optimize your wash. And it seems to extract water really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine that works with ease. Was connected and used immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! I am very pleased with this machine. The drying time is spot on and I love the wrinkle free option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very quiet so far very good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung. Great price excellent dryer great delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer. I had the old model but this one is nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new dryer, so I wanted a matching washing machine to go with it. It works great! Received it in 3 days. I love it because I can do more clothes at one time!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Easy to use and very effective! I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes quickly and efficiently. Clothes come out with almost no wrinkles.

    I would recommend this to a friend