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Customer Ratings & Reviews

$829.99
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Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 6,534 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok ............................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the dryer with one caveat. When drying large items such as blankets it keeps rolling them into a ball so you have to intermittently take it out and fluff it out a bit to help it dry completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is incredible. It has a really cool sensor mode which means it knows when your clothes Are dry and will automatically stop the dryer. This prevents shrinkage.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Really enjoy the dry sensor feature

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer to compliment a great washer. The sensor is so useful. The dryer may be preset for 32 mins to dry under the normal setting but the sensor helps identify if that is really necessary. It’s reduced my dry time numerous times. Very helpful. However, please note the sensor works amazingly when the dryer isn’t too full of items.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer. Small and quiet. Installation was simple and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really am enjoyin the quality of the products! They look amazing too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Power button stopped working at 1.5 yrs old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button stopped working after 1.5 years on and off. It finally stopped working today, Sep 1, 25. Really frustrating that my last washer was a Kenmore and lasted over 20 years. I searched online it is well known an issue that a potential fix is to unplug, wait five minutes, then press Power 5 seconds, press start 5 seconds and plug back in. Wait 5 minutes and then press power. This didn't work, but I did let the washer sit overnight and periodically it started working again. It has been an issue now for over a year and am going to need to get a repair service out to see the issue and cost. May not be worth fixing if over 300 to fix.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GaryS,

      We understand your frustration with the power button of your washer. Let us provide the details you need.

      Here is a link to check why your washer's power button does not work. Check the embedded words and watch the video fully for more details.

      Samsung washing machine buttons won't work
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150596545) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Warm n dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys clothes good, the dampness sensor can throw you off though if you're not used to it as it'll keep going a little after it's timer is done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer went in to look at it and it does the job for my family!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sticky Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer stinks! Seriously it smells. I have used it for a year now and we cannot get rid of the funky smell. I does not drain completely. That might be why it smells. I do not recommend getting this washer. If I would go back in time I would purchase a top loading washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how it can be annoying if your washer smells bad, Ezuniga. Let's take care of your washer's odor.

      Here are steps to eliminate odors and prevent their return. Please click the links and hyperlinks below and watch the instructional video for tips.

      The Samsung washing machine or laundry smells bad:
      https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold

      The Samsung washing machine does not drain:
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146505675) to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have stacked it on washer and using for over a month now, so far doing good. After we bought, within a week price for this and washer had dropped further by $30 each so just missed better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. No issues. My clothes dry great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to double dry things sometimes. But it does have a big space for a lot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us extend our help by providing the details you need for your dryer.

      Here are steps to properly dry your clothes. Please watch the full video and click on the hyperlinks for further help.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145933037 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Solid washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly small but can fit large blankets and large general loads, way more quiet than i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product and value and wished it had more color choices,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Great sevice on install. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Simply did not fit in the space I have available for my wash dryer so I exchanged to do a different version. Definitely a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my set. Haven't had any issues and the notifications aren't loud beeps which is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my set. Haven't had any issues and the notifications aren't loud beeps which is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! However it arrived dented and the crew didn’t want to install it due to my condo being small and it would have required some sweat -equity!!

    I would recommend this to a friend