Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6475 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 6,475 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on labor day to as a trio set with washer and dryer. They work great and my wife is happy with it's features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It’s great for work and entertainment, would definitely be buying next generation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could customize the settings I would give a five star review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front loader

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase, so far it s running awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level dryer. Stacks well, looks sleek. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the washer this dryer has work for me very well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed me twice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's trash. Bought one and after 2 days started failing, stopping after less than 5 minutes of operating. I returned it and got a new one of the same model, 3 month over, it started doing the same thing, and now I cannot return it and have to go through all the factory warranty process, which is a pain. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GustavoU,

      We want to ensure you have the best experience with your dryer. Let us assist you with this.

      For assistance with a dryer that stops too soon, click the link below. Kindly complete the steps, check the embedded words, and watch the entire video for more details.

      Dryer cycle ends too quickly
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150687119) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing install and looks very uniform! Great for smaller areas but you dummy lose out on dryer size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand for washer and dryer machine to have. Great quality and very easy and nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, quite and fast washing machine. The price also is very good vs. the quality and options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't happy with the delivery. I understand that the drivers can get behind because of other deliveries. But i was given very large window of time for them to be there and they were still here almost 2 hours late over that window. I suggest to not try fitting so many deliveries in the time frame if it cant be done. I was late for work because of this issue. I was told that the delivery and hook up fee would be refunded but never was. Everything else was ok!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is working well and no sound and clean cloths its fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! My precious dryer had to run 2-3 times to get everything dry. This is at most 45 minutes depending on the load and has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A BestBuy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung product. Love the various settings per fabric. Excellent pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dryer died it was not drying. This dryer is very easy to use. I like it so much that I would like in time to get the Washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting it Dry!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by Samsung. Easy to navigate settings and it makes drying clothes sound fun with the chimes it makes during button navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation team excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job. Was on time and careful with installation processes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer/dryer Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Geek Squad setup outstanding. Miscommunication between us and seller re connecting dryer over washer required two trips by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for appliance and lived they offered delivery and installation for the product and communication was great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like is the fact that it is loud. Love the quick cycle, 20 minutes you are done if it isn't a heavy load

    I would recommend this to a friend