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Customer Ratings & Reviews

$829.99
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Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 6,534 reviews
  • Rated 4 out of 5 stars

    Sensor dry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sensor dry function. I had it on my old dryer and it was a required feature when we were looking for a new one. It is the only setting I’ve used on this machine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks pretty good and Working good worth for the money you spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine you can tell it’s quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches our washer- works great! Plays a fun song when clothes are done. Doesn’t have irritating- smart tech! Works as it should. Clothes feel and smell great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer... will recommend purchasing it.......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very quiet so far very good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! I am very pleased with this machine. The drying time is spot on and I love the wrinkle free option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. Works as expected - mostly. Occasionally adds time to drying cycle and ends up over doing it. Noticed it on towels (no big deal) and dedicates (more of a big deal).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overal good to use by now. wash out well the stain. if it has a smart option to connect with the phont, it might be much better but it doesn't have it. so far so good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jenny, I would like to congratulate you on your new Samsung Washer and appreciate you taking the time to share your customer experience. We are happy to see that you are happy with your new machine. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the dryer this washing maching does the job for me and mt family

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Easy to use and very effective! I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves valuable room in small house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates as advertised. Stackable washer/dryer saves valuable room in a small house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just not like the on and off button is to sensative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer vibrates loudly on spin cycle. Called service, they responded promptly and tested it, ran fine. Showed them a video of it and they were shocked but couldn't recreate the problem. Said if I call them back and they can't recreate the problem I'll be charged for the service call. Also said this machine is finicky, can't put in loads that are either too big or too small. It's 3 weeks old, guess I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are experiencing concerns with your Samsung Washer shaking and I would like to offer some assistance. I have some helpful information that will give possible solutions to your issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143135800. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dryer is not loud at all and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very pleased with the washer theyat least send a book to tell you how to run it. and tips to get everything I need to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set and couldn’t be happier. The delivery guys, Matt and Brandon, were very professional and actually cared about my satisfaction. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung from load washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy transaction. Went to Home Depot first ....the dryer was not avail for 4 weeks! Best Buy had it in stock and at my store in 4 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always you best choice. Incredible staff and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine, performs great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very satisfied with these machines. no issues with any components and I appreciate the filter being made accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality dryer. Just purchased the matching washer. Love the Eco-Dry option and the cute tune it plays when it's done drying.

    I would recommend this to a friend