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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6475 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 6,475 reviews
  • Rated 4 out of 5 stars

    Second manager took care of everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First manager made it hard on me. Second manager made things so much easier. In the end, Best Buy took care of my issues and made things right. Only took 2 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this product at all didn’t feel that the water filled up enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is still quite new but the initial quality seems good very satisfied with the operation and Best Buys delivery was prompt and on-time

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rich, I am so glad you are loving your new Samsung Dryer. Thank you for choosing to put Samsung into your home and we thank you for being a part of our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It uses less detergent than my old one but my clothes look and smell cleaner. It’s so quiet and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only have had for a short time. Operation is simple. Has a lot more features than our previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the delivery team❤️❤️❤️They were extremely helpful and polite and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is excellent. Looks to be quite energy efficient and gives lots of options for types of wash loads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both me and my parents have the same set and has worked great for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor dryer could be better. Usually shuts off while the clothing is still decently damp. But otherwise great dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting on timed dry seems to do the trick. Queen comforter drys nicely after 2 cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love it. Works great and goes well with the design of my Landry room.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Terrible service from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever. I have no idea if this is a good dryer or not because Best Buy has been to our house 4 times already and each time had a different excuse why they couldn't install it. They delivered a broken washer the first time and the last time they "didn't have enough time" even though they knew what was involved in the install. Better off buying somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello StaceyC,

      I understand how frustrating it can be to face repeated installation delays and inconsistent service, especially when you're eager to start using your new appliance.

      To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the washer and dryer. Everythinh works great. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value does everything I need it to do + extra features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a washer/dryer combo urgently after an emergency disaster with our old washer at home. Found this and love it so much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dryer and the matching washer which we have stacked. It doesn't have a lot of frills which I wouldn't use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16346 Taft Road spring lake 49456 MI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and shopping fast The product was new!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung high efficiency front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to match the new dryer. Works great and is a great value at the price. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues 6 months so far.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems after 6 months. Only complaint is it doesn’t allow you to fully override temperature settings for each mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 delivery driver were awesome and really helped me. They can in were respectful and did the job!! They need a raise!!

    I would recommend this to a friend