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Customer Ratings & Reviews

$829.99
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Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 6,534 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Saves on water usage and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine. No vibrations during cycles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine preformed well during all cycles. There was no vibrations noticed even during the fastest spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Only had it for about a week but it’s great. I’m not use to being able to was such large loads of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical, functional. Looks perfect, we will see how it holds in time. Wish the pedestal would be included in price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer! Really handles everything from day to day to even my big bedding! Really fast as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer would be great if you can ever level the thing. When the spin cycle gets going is when you notice it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made easy to use control panel huge drum would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quiet washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great and so much quieter than my last one also quicker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Load durning spin cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the product for about a month now. it works fine and easy to use but it is a little loud durning the spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackables

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you kidding?? I don’t want to write a review. I like the product! If i didn’t you would definitely here from me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy spin cycle. Had a service call after 3 weeks. Nothing they could do. Not pleased

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DBG1320, I see that you are experiencing issues with your Samsung washer shaking during the spin cycle and understand the concern for your new unit. I would like to offer some help in getting you the ideal results from your unit. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo, great setup, great customer service. Love the yearly plan they gave now for $199

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and what a difference it made from our old one. We can fit so much more and I love all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt say its the best dryer but it does get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tight places!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenants are happy with the stackable unit and I am happy. Great for tight places!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WasherDryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer was defective so I returned it. There was a little my back order date on getting a replacement so I purchased a different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung drier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drier working great all control switch’s work as they the drier tub is large for rugs or large loads .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Don’t pass this one up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is everything described and works great. Has multiple settings which can be adjusted for each load. Very quiet and ending alarm can be turned off. Easy to clean. Was reluctant to purchase due to some reviews but am very happy with this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute song

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans the clothes well and has a nice jingle. Seems to be nice at the initial goings.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Terrible service from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever. I have no idea if this is a good dryer or not because Best Buy has been to our house 4 times already and each time had a different excuse why they couldn't install it. They delivered a broken washer the first time and the last time they "didn't have enough time" even though they knew what was involved in the install. Better off buying somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello StaceyC,

      I understand how frustrating it can be to face repeated installation delays and inconsistent service, especially when you're eager to start using your new appliance.

      To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung