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Customer Ratings & Reviews

$829.99
Save $160
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 6,534 reviews
  • Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo, great setup, great customer service. Love the yearly plan they gave now for $199

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and what a difference it made from our old one. We can fit so much more and I love all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt say its the best dryer but it does get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tight places!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenants are happy with the stackable unit and I am happy. Great for tight places!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WasherDryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer was defective so I returned it. There was a little my back order date on getting a replacement so I purchased a different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung drier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drier working great all control switch’s work as they the drier tub is large for rugs or large loads .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Don’t pass this one up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is everything described and works great. Has multiple settings which can be adjusted for each load. Very quiet and ending alarm can be turned off. Easy to clean. Was reluctant to purchase due to some reviews but am very happy with this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute song

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans the clothes well and has a nice jingle. Seems to be nice at the initial goings.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Terrible service from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever. I have no idea if this is a good dryer or not because Best Buy has been to our house 4 times already and each time had a different excuse why they couldn't install it. They delivered a broken washer the first time and the last time they "didn't have enough time" even though they knew what was involved in the install. Better off buying somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello StaceyC,

      I understand how frustrating it can be to face repeated installation delays and inconsistent service, especially when you're eager to start using your new appliance.

      To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, has a lot of options which is wonderful. 1 issue i have is the front door doesn't lock when the washer starts working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had another Samsung that lasted 15yrs. Went with this one. So far so good! We like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jefferson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great can’t wait to get it stacked, and access smart features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so very happy with this purchase. It has so many features and settings. It even self cleans. I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation can be a pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has serious trouble getting it mounted so it does not shake badly, which ended up with the unit being scratched, but it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wash machine for simple wash tasks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the machine for almost a month, it was worked great! Very large drum with simple features. So far so good!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No accurate assessment for now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it. I can't give an accurate rating since is too early for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great... Replaced a Samsung with a Samsung that was over 10 years old. The new technology is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time a charm.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two times but it finally was correct....We are still Best Buy fans, but looking for a little money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and delivery by Best Buy. Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Solid Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, and holds a good amount of laundry, and has enough options for most everything. My second FL Samsung washer and the first never had issues for 7+ years (left it behind in the move), so here is hoping that this one is trouble-free as well

    I would recommend this to a friend