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Customer Ratings & Reviews

$829.99
Save $160
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 6,534 reviews
  • Rated 5 out of 5 stars

    Amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer . It helps wash my clothes 45 min instead my old washer who washes my clothes for 1 hour and it was limited to how many clothes it needs to be washed. This washer is the best and i can throw a lot of clothes to wash at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from best buy I would recommend it to a friend best buy always within everyone's reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from best buy I would recommend it to a friend best buy always within everyone's reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, would buy again if needed to ever get another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Samsung in the past and have been very happy with their products. This has not disappointed. Very efficient. I typically use a time dry on low heat and works perfect and gets the job done in the time I choose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy IF YOU CANT AFFORD REPLACEMENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 2 of these months apart and both shakes so violently and extremely loud during the spin cycle that it was heard throughout the entire house and it would shift to a entire different spot

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DeandreW,

      We are aware that you wished to use your washer to its maximum potential. We can assist you.

      For instructions on how to rectify your washer that is making noises and shaking, click the link below. To view the entire instructions, watch the video, click on the words that are embedded, and select "No" under "Did this resolve your issue?".

      Samsung washing machine is shaking too much
      https://www.samsung.com/us/support/troubleshoot/TSG10007111/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151834893) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Washing machine. The different settings help a lot with how you want to do a wash.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dog Hair Problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am for the most part happy with this machine. The only disappointment is that it does not remove the dog hair like my previous 22 year old machine did. I'd take any recommendations available to help with this issue. I have a Golden Retriever that has long hairs that stick to everything! Considering my old machine did just fine, I am surprised this is an issue.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RGev, I realize you have some concerns with your Samsung Washer not providing the ideal clean clothes and would like to offer some help. I have some information to provide that will give you the best results each time. See link below:
      https://www.samsung.com/us/support/answer/ANS00084866/
      We are here if you need any additional assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143878761. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, quiet and easy to use. Capacity is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, had no issues! Does seem a little loud during the final spin, and annoying to hold to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front-load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and great options, more than previous ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy apart of a stack.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the brand being suitable to use so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washing machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine Wash my clothes with any smells left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many bells and whistles. Unable to turn off the dryers end song. Unable to add to the washers load once started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a Samsung for that!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Great value (got in on a great appliance sale).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this it has many functions and it is really quick and efficient at drying our clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front load washer and dryer that I purchased have worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Adequate programs for every day family washing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, LED light inside washer is useful at night, Lots of options to dry. Great on electric bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy with modern features. It got rid of stains my rented set did not.

    I would recommend this to a friend