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Customer Ratings & Reviews

$829.99
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Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 6,534 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a great price. Quiet and exactly what I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer set exceeded my expectations! Very happy with the delivery, set up and quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer is better using this newer model but get a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer model has been better . Our other Samsung had to be returned twice due to constant noise and shaking .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality washer at great value! Being stackable is a plus. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung electric dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this dryer very much. It dries quickly...much quicker than my previous gas dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective pump!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer in Feb 2024 and the pump stopped working in Oct 2025. I had to get it replaced but the pump was on factory backorder for an undetermined amount of time. I had to buy a new washer instead, I had to buy the same brand since it was stackable and the only samsung would fit with the dryer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty, huge and compact at the same time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed them (I bought a set), but overall impression is that they seem to be of great quality and they do look great. Will update this posts if I find something not to my liking.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MiguelF, I want to thank you or taking the time out of your day to share a review on your Samsung Dryer. We are happy to know that you are happy. Welcome to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Samsung dryer on May 25th and used it the next day…absolutely LOVE it! I am thrilled with my purchase and best of all-I got it and the washer on sale. Hope this lasts me for years to come. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with many setting levels for different fabrics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes quick and clean. Sounds played when washer finished to let you know it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bood dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality dryer, second purchase in 6 years, the other one is still in my first house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Esmy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Gas Dryer with sensor dry limits time and energy utilized. Highly recommend.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Fries clothes in 1 cycle and I love the music it plays when it’s done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stacking functionality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design , easy to stack, installers we're super quick and nice!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Dryer great service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, dries quick, has music alarm when done, multi settings including eco friendly settings and sanitizer. Definitely recommend. Best buy customer service was great, fast delivery and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Dryer!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Dryer! The second Samsung dryer I have purchased and will never use another brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The washer I've been wanting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer. It was an open box. It has a couple of small dings, but I don't care about that. I saved a lot of money. We had great customer service & they are very knowledgable & helped us a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product, delivery was on time, drivers were organized and quick! Love this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Dryer has some issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described, but this Dryer has been having some issues and needed to be serviced out of warranty already. it’s only been a year and a half. Not sure why a dryer this new is doing this. I would consider other options in the future.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for choosing Samsung products. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.

      To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1144960935) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Outlet the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy Outlet. We purchase items that we need. I just wish they were open everyday.

    I would recommend this to a friend